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Troubleshooting

Q. I can’t end my data call* by closing the application on my computer. What can I do?

A.If necessary, try pressing ¼ on the phone. You might also disconnect the cable or turn OFF the phone. Remember, if possible always close the connection through your computer. These alternative methods may disrupt the application on your computer.

Q.I launched the MiniBrowser* but the display says: Service Not Available. What is wrong?

A.You are in an area without service. If you have wireless service, look in the display for the Digital indicator. If you don’t see it you may have only Analog service or no service at all. If you do see the Digital indicator, you may be connected to digital network that does not support Internet access.

Q.I launched the MiniBrowser* but the display says: Data Server Unavailable. What is wrong?

A.Try again in a few minutes. The servers may be temporarily busy.

Reference

* Contact your Service Provider for availability.

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Motorola Timeport Phone specifications 131

Contents

All Motorola phones are designed and manufactured Welcome Here’s an idea of what you’ll learn in each chapter Guide OverviewNow what? Don’t sweat it Works Using MessagingUsing the MiniBrowser and Data Features Introduction Using Messaging Important Export Information Safety Information Normal Position Pacemakers Posted Facilities Getting Started Package Content Options Your phone and accessories may not look exactly as pictured Introduction to Batteries Battery ClipsRemoving the Main Battery Clip Attaching the Main Battery Clip Battery Installation Installing BatteriesTo install a battery To remove a battery Charging Batteries Using the Internal Rapid Charger HighLow Battery IndicatorBattery Storage and Disposal Expert Performance EPCharging System Adapter Using the Desktop ChargerBattery pocket Plug In Plug the other end of the AC Adapter into a Desktop Charger Charging Times Desktop Charger IndicatorsFront Pocket LED Indicator Rear Pocket LED Indicator Function Keys Phone Overview Use the Smart Button’s ﬁngertip convenience for Using the Smart Button Follow these steps to turn your phone on BasicsTurning Your Phone On Call or Power Up DisplayActivating Your Phone Place Press ¾ or » to place the call Icon Dual Band / Dual Mode OperationPower Save Mode Standby Mode Press Ä then press Ý Reading the IndicatorsDetailed Battery Level Reading Service Light Appears when you are on an analog channel Indicates you are receiving a digital signal Indicates that both the ringer and VibraCall Alert are on Appears when a call is in progress Ending a Call Placing and Ending CallsThere are three ways to end a call Placing a Call Redial If you hear an ordinary busy signalRedialing Numbers Automatic Redial Caller ID Receiving CallsTo answer a call Answering a Call Call Waiting Unanswered Call IndicatorRinger/Vibrator Suppress Muting the Microphone Vibration ModeBasic Tone Controls Volume To adjust ringer volumeAdjusting Earpiece and Keypad Volume Adjusting Ringer Volume System. See page 58 to ﬁnd out more Your Phone & Its ShortcutsQuick Menu Shortcut or the one on Menu Usual ShortcutsEnter Using Memory Making the Most of Memory 555-1212 Storing Names and Numbers Sequence Entering NamesTo enter a name into the Phone Book Space End Recalling from MemoryRecalling by Name Entry up to four Recalling by Memory Location Show the current location Editing MemoryEditing a Number Icon Location and XXX is the location number Adding a Number to an EntryEdit Clear Press ‚ to clear the entry Erasing Memory EntriesClearing an Entire Entry Clearing a Single Number Enter Enter the two-digit memory location Recall ShortcutsSuper Speed Dial Turbo Dial Shortcut. You will see Set Changing Dialing ShortcutsPress Â to select Set Call If necessary ScratchpadStore Press Â and continue with on Number Or End Enter When you call automated systems like Voice Mail or bankPause Dialing Storing a Number with Pause Dialing Press a again Using Pause DialingUsing Memory Linking Code Using Calling CardsStoring Calling Card Numbers Pause Again to end the call Placing a Calling Card CallSend Press a or press ¾ or » to send Using Messaging Your phone will beep or vibrate three times Receiving Messages Caller ID Viewing Your Caller IDsMessaging Select Caller ID Options Messaging Checking Your Voice MailIf you have one or more Voice Mail messages, you will see If you have no new messages, you will see CallBack Press a to dial your Voice Mail box number Access Press ¿ to open the Voice Mail Options Function MenuVoice Mail Options Happy B day Reading Your Messages Message Options Tone Control TimersWorks Phone Book Previous User Compatibility To use the menu systemRoad Maps Phone Book Press Ä then press a to enter the menu system Start Road Map Find Recalling By NameGetting to Phone Book Phone Book Phone Book Status Recalling By Location Location beginning with that digit Storing a New NumberOr Select Ten Viewing Your Number When Placing CallsWhen Receiving Calls Feature Exit Or Add Editing a Memory LocationSnap Edit Memory Entry Edit /Add Enter digits. Press ‚ to erase a digit at aSee the name associated with the entry Copy Monitor the length of your calls Call Timers CallTimers Call Timers Press a to select Viewing the Individual TimerViewing the Resettable Timer Getting to Call Timers Reset Press a to reset. You will see Resettable Viewing the Cumulative TimerResetting the Timer Timer Exit Auto Display Individual TimerOne Minute Audible Timer Toggle Press a to toggle the timer On or Off Enter If you toggle the timer ON, you will see Repeating Audible TimerSingle Audible Timer Timer Tone Controls Dtmf Tone Control Silent ModeSilent Mode Off Getting to Tone Control Vibe Menu To other featuresRinger or Vibrator Selection Selecting a Ringer Style Tone Or Off Exit Setup Message TonesMenu Scroll to other features Toggle Press a to toggle between 3Beep, 1Beep Press q or Z to scroll to Reminder Reminder Tones SetupReminder TonesSetup Keypad Tones On Keypad Tones Transmit Dtmf Off and press a to select Setting Long, Transmit Dtmf Short, orTransmit Tones Select Service Tones Off Service Tones Lock/Security Lock/Security Getting to Lock Secure Auto LockLocking the Phone Unlocking the Phone Place Priority CallStoring a Priority Call Number Placing a Priority Call Viewing the Lock Code Secure Options SubmenuFactory programmed secure code is To view the three-digit lock code Enter New Enter a new three-digit lock code To change the three-digit lock codeChanging the Lock Code Changing the Secure Code Options Your phone has two service levelsService Level Lock /Secure Master Clear Master Reset Phone Options Phone Options Getting to Phone Options Changing Your Number Displaying Phone Information Feature ReviewStandard Setting Phone Info Feature Review Getting to Call Options Call Options SubmenuActivating PIN Code Storing PIN Code in Memory Location Multi Key Answer Off Placing a Call with PIN Code ActiveMultiple Key Answer Answer Open To Answer Off Open to Answer Auto Answer Off Automatic AnswerInstant Redial Redial Display Options Display Options SubmenuActivating the Quick Menu Getting to Display Options Enter Press q or Z to scroll to Change Banner Changing the LanguageChanging the Banner Option languages and press a to select Toggle Press q or Z to scroll to Backlight Customizing the BacklightBacklight Select Select and press a to select 101 Hour Clock Off Service Light OnAuto Hyphen Displaying the 24-Hour Clock Getting to MiniBrowser MiniBrowser OptionsLaunching the MiniBrowser Toggle Press a to toggle between On and Off Power Up ModeSelect Press q or Z to scroll to Power Up Phone Conﬁrm at Start-up Display System ID System Options SubmenuDisplaying the System ID Getting to System Options 105 Selecting a System ModePress ¼ to exit the menu, or you may 106 Analog OnlyAnalog Only Off Software Version Roam List Version Displaying the Software VersionDisplaying the Roam List Version Version You will see Version 108 Using the MiniBrowserTurn to page 110 for a detailed explanation of all the keys 109 Getting Started BrowsingOpen Quick Menu Home MiniBrowser NavigationScrolling and Selecting Stop Soft Key Soft KeysDisplay Messages Left To scroll through your bookmarks Using BookmarksTo bookmark a web site To jump directly to the site 113 MiniBrowser AlertsBe ﬂashing Select Press q or z to scroll to MiniBrowse Alrt Scroll Entering WordsSecurity MiniBrowser Menu 115 Select Press Ä then Ú, Û, Þ Using Data FeaturesService Provider for more information Checking for Data Capability 117 Installing the SoftwareGetting Started with Data Connectivity Kit Attaching the Data Cable 118 Placing a Data CallEnding a Data Call 119 Accessing FeaturesDuring the Call Reading the Display Data Ready or Fax Ready Setting up Pre-arrangementEnter Press Ä then a to enter the menu Exit Menu Press ¼ to exit the menu. You will see Mode Receiving a Data Call¾ you will probably lose the incoming call 122 Introducing TrueSync 123 Using TrueSync SoftwareSynchronize with select Personal Information Cigarette Lighter Adapter Accessory OptionsLithium Ion Batteries Nickel Metal Hydride Batteries 125 Desktop Charger AC Adapter RequiredHolsters Headset StarTAC clipOn Organizer Wireless data calls are only the beginning. WithData Connectivity Kit StarTAC clipOn Hands-Free Speaker 127 Zero Install Car KitHands-Free Vehicle Kit 128 Troubleshooting 129 130 My phone was stolen. What should I report and to whom? 131 132 Glossary 133 134 135 Scratchpad tones See Dtmf 136 Transmit Tones See Dtmf 137 Patent Information 138 Index 139 140 141