your account online
Your Account is a great way to manage
your Orange account online. Simply go to
www.orange.co.ukand click on ‘your
account’ on the left of the screen.
If you’re a pay monthly customer,
managing your Orange account has never
been more straightforward. Through our
easy to use website you can now:
view and change your account details
online
view and change your talk plan
view your current bill and the two
previous
view your remaining inclusive minutes
pay your bill by setting up a direct
debit, or by using your credit or debit
card
display your Personal Unlocking Key
(PUK) code – this will be required
should your phone become blocked
due to entering the incorrect PIN code
three times in a row.
If you’re a pay as you go customer, there
is now an easier way to manage your pay
as you go phone. You now have the
freedom to do all your phone tasks online.
top-up your credit using your credit or
debit card, or an Orange voucher
view your remaining credit
view, register and delete the details of
your Orange Top-up swipe cards
display your Personal Unlocking Key
(PUK) code – this will be required
should your phone become blocked
due to entering the incorrect PIN code
three times in a row.
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To use the Top-Up service you will first
need to nominate your card with Orange.
To r egister call 450 and choose option 1.
1Press and select Office Tools, then
Orange Plus.
2Choose Payasyougo.
3Choose Top-up.
4Select credit or debit card as appropriate
5You will automatically be connected
to Customer Services to complete
the transaction.
To link an Orange Top-up Swipe Card to
your account:
1Press and select Office Tools, then
Orange Plus.
2Choose Payasyougo.
3Choose Top-up.
4Scroll to Swipe Card and press OK.
5Enter your Orange Top-up Swipe Card
number, which is the number following
894412, and press OK.
6A message will appear confirming the
Orange Top-up Swipe Card number
(scroll to read the full message), and asks
if you want to proceed. Press OK and
choose Yes to proceed.
7You will receive a text message.
Press the Cancel key until you return
to the main menu and choose
Messages. The message in your inbox
will tell you that your Orange Top-up
Swipe Card has been linked to your
Pay as you go account.
An Orange Top-Up Swipe Card enables you
to Top-up your talk time at any registered
outlet. For more information please see
www.orange.co.uk
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