Motorola V545 pay monthly terms

reference

149

from their Orange phone or

07973 100 158 from any other

phone. Your claim will be handled

fairly and promptly.

12.2 In certain circumstances, particularly

where there is a dispute over your

claim Orange may refer the matter to

independent Chartered Loss Adjusters

for investigation and review.

13 complaints

13.1 If you have any queries or complaints

regarding this Insurance you should in

the first instance address this to

Orange. Call 150 from your Orange

pay monthly phone or 07973 100 150

from any other phone. Pay as you go

customers should call 451 from their

Orange phone or 07973 100 451 from

any other phone. Small Business

customers should call 345 from their

Orange Phone or 07973 100 345

from any other phone and Business

Solutions customers should call 158

from their Orange phone or

07973 100 158 from any other phone.

13.2 If your queries or complaints regarding

this Insurance are not satisfied, you

can in the second instance write to

Product Insurance, Orange PCS,

Senhouse Road, Darlington, DL1

4YG.

13.3 If you are not satisfied with the way a

complaint has been dealt with you

should write to HSBC Insurance

Brokers Limited, Quay West, Trafford

Wharf Road, Manchester, M17 1PL.

13.4 If you remain dissatisfied, HSBC

Insurance Brokers as a member of the

General Insurance Standards Council

is also a member of a registered

independent dispute resolution

scheme. They will advise you how you

can contact this scheme.

reference

148

13.5 Insofar as general Insurance products

are concerned Orange is monitored

by HSBC Insurance Brokers Limited

who are members of the General

Insurance Standards Council.

pay monthly terms

and conditions

1definitions

The following words and expressions shall

have the following meanings:

Accessories

Products approved by Orange which you

use in conjunction with your Device. They

include (without limitation) batteries,

chargers, car kits, headsets and carry

cases.

Account

our records of your payments and

outstanding Charges, plus your

personal details.

Age Restricted Services

any Services which are specified for use

only by customers over a specific age.

Bar

a block placed by us on some or all of the

Services you normally use (except for calls

to emergency services). It may include us

restricting the Service whereby you will

automatically be re-directed into Orange

when you attempt to make an outgoing call

from your Device

Billing Date

the day on which your billing statement will

be issued after you have been connected.

Charges

all charges for Services, as published in our

periodically updated Price Guide. These

include any reasonable administration

charges.

Motorola V545 UK D4.qxd 20/10/04 11:27 AM Page 148

Contents

Main welcome manage your calls Text Messaging Photo and Video Messaging Orange World and multimedia services contents getting started making calls manage your contacts getting started register with Orangeregister with Orange 1 2 3 4 After you register insert your battery insert your SIM Card 1 2 3 outside your Motorola V545plug in and charge your Home screenyour Home screen explore the menusmake your selection receive your first call make your first call send your first text messageadd your first contact receive your first text message 1 2 5 send your first text message send your first Photo Message take your first photograph watch your first video record your first video 1 2 3 4 5 send your first emailset up your email account 1 2 3 What are my POP3 email settings? symbols on your phone access Orange World Page take two different calls at the same time answer a call redialling a number call back a missed number speak with up to five other people at the same time speak to someone privately during a call listen to calls at the right volume avoid accidental calls keep your business and personal lives separate by using two different lines use your phone handsfree with voice dialling manage your contacts using the notepad know who is calling you, or hide your number when you make a call search for a name in your phonebook Orange Directory Enquiries store the names and numbers of your friends, family and colleagues in your phonebook phonebook menu options you can edit the contacts in your phonebook delete a single contact from your phonebook When I save a contact in my phonebook where are the details stored? its a good idea to copy numbers from your SIM Card to your phone. backup your SIM Card phonebook Page use Answer Phone shortcuts to manage your messages efficiently personalising your Answer Phone greeting what happens when you get an Answer Phone message? listening to your Answer Phone messages Answer Phone Call Return when you cant take your calls, why not divert them set up an Answer Phone PIN listen to your Answer Phone messages from any other phone and while abroad control the numbers that can be called from your phone more information call barring can be used selectively to bar outgoing and incoming calls find out who has called you and when Orange Answer Fax keep an eye on how long you spend on your calls Text Messaging Text MessagingText Messaging save time using predictive text input brighten up your text message with a picture text messages are fun, quick and convenient Text MessagingText Messaging to read a text message Photo and Video Messaging Text Messaging message menu options change your video settings to suit your surroundings share the action live with video messaging Photo and Video Messaging explore a new world of messages with photo and video messaging Page Photo and Video MessagingPhoto and Video Messaging view a photo Page info tools browser settings choose from a list of options while you are browsing Orange World how to access Orange World empty your cache resetting browser connections What are my GPRS wap settings? What are my GSM wap settings? voice services other multimedia services text and mms alerts access information direct from your phones Orange Plus menu Orange Plus Information enables you to check Orange Plus Call Orange enables you to Orange Plus How much does it cost? Orange Plus Payasyougo enables you to... What can I do with Pay as you go? your account online your phones additional features Orange Email and other services from your PC registering with Orange Services read your email on Orange World your phones additional featuresyour phones additional features use Bluetoothfor wirefree communication with another device personalise your phone your phones additional features personalise your phonepersonalise your phone change your colour style setting a phone theme always be alerted to a call or a text message in the most appropriate way select a wallpaper personalise your phonepersonalise your phone select a screensaver Page manage your timemanage your time keep track of your time and finances set the time and date use your phones organiser to remind yourself of important events Page have fun on your phonehave fun on your phone download games and applications when you have time to spare, why not test your gaming skills against your phone wap games Page Orange International services for pay monthly customers pay monthly check list before you travel country code pay as you go check list before you travel Orange International services for pay as you go customers How do I know which countries I can call from and to using my Orange phone? International servicesInternational services using your Answer Phone abroad using GPRS abroad when you go abroad, you need to select the partner network to use Page Orange Care protecting your phone manufacturers warranty ensure that only authorised people can use your phone What if I enter the wrong PIN? reference security code protects your phone against unauthorised use What are the security codes for? security feature preset code safety Page Page Page radio waves and your phone paperwork Orange Care terms Page Page Page Page Page Page pay monthly terms Page Page Page Page Page Page Page Page Page Page Page Page Page Page pay as you go terms Page Page Page Page Page downloadable games terms and conditions Page Orange Value Promise Terms and Conditions Page Page contact Orange Declaration of conformity further information contact Orange www.orange.co.uk www.orange.co.uk/business pay monthly customers Orange Business Solutions customers Page g Motorola V545 UK D4.qxd 20/10/04 11:27 AM Page 206 i l m v Motorola V545 UK D4.qxd 20/10/04 11:27 AM Page 208 w p r