Manuals / Moxa Technologies / Computer Equipment / Network Card

Moxa Technologies user manual Product Return Procedure, NPort 5600 Series User’s Manual

Models: 5600

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NPort 5600 Series User’s Manual

Service Information

Product Return Procedure

For product repair, exchange, or refund, the customer must:

Provide evidence of original purchase.

Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time.

Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The PRA should be visible on the outside of the package, and include a description of the problem, along with the return address and telephone number of a technical contact.

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Page 92

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Moxa Technologies user manual Product Return Procedure, NPort 5600 Series User’s Manual, Service Information

Contents

NPort 5600 Series User’s Manual Fifth Edition, AugustCopyright Notice TrademarksDisclaimer NPort 5600 Series User’s ManualWeb Console Configuration Table of ContentsChoosing the Proper Operation Mode Page Introduction ‰ Overview ‰ Package Checklist ‰ Product Features‰ Product Specifications Package Checklist Product FeaturesOverview NPort 5600 Series User’s ManualProduct Specifications NPort 5600 Series User’s ManualIntroductionSoftware Features Power RequirementsNPort 5600 Series User’s Manual Introduction‰ Panel Layout ‰ Connecting the Hardware ¾ Wiring Requirements ¾ Connecting NPort 5610/30-16/8’s Power¾ Connecting NPort 5610-16/8-48V’s Power ¾ Grounding NPort 5610-16/8-48V ¾ Connecting to the NetworkPanel Layout Getting StartedRear panel of NPort 5610-16 AC Power Rear panel of NPort 5610-16 -48V DC PowerConnecting the Hardware Wiring RequirementsConnecting NPort 5610/30-16/8’s Power Safety FirstConnecting NPort 5610-16/8-48V’s Power Connecting to the NetworkGrounding NPort 5610-16/8-48V NPort 5600 Series User’s ManualConnecting to a Serial Device LED IndicatorsReal Time Clock NPort 5600 Series User’s ManualPage Initial IP Address Configuration ‰ Initializing NPort’s IP Address ‰ Factory Default IP Address‰ LCM Display ‰ ARP ‰ Telnet ConsoleFactory Default IP Address Initial IP Address ConfigurationInitializing NPort’s IP Address LCM DisplayInitial IP Address Configuration NPort 5600 Series User’s ManualButton NameAs you use the buttons to operate the LCM display, you will notice that with very few exceptions, moving up one level causes the bottom line of the display to move to the top line of the display. You will also notice that the bottom three options in level 2, and all of the options in level 3 have either a C or D attached. The meaning is as follows Initial IP Address ConfigurationNPort 5600 Series User’s Manual NPort 5600 Series User’s Manual NPort Administration SuiteInitial IP Address Configuration NPort 5600 Series User’s Manual Telnet ConsoleInitial IP Address Configuration NPort 5600 Series User’s Manual Initial IP Address Configuration4. Type 2 to select Network settings, and then press Enter Initial IP Address Configuration NPort 5600 Series User’s Manual7. Press any key to continue… 8. Type m or M and then press Enter to return to the main menu‰ Real COM Mode Choosing the Proper Operation Mode‰ Overview ‰ TCP Server Mode ‰ TCP Client Mode ‰ UDP Mode TCP Server Mode Choosing the Proper Operation ModeOverview NPort 5600 Series User’s ManualTCP Client Mode UDP ModeReal COM Mode Choosing the Proper Operation ModeNPort 5600 Series User’s Manual Choosing the Proper Operation ModeRefer to Accessible IP Settings in Chapter 5 for more details Web Console Configuration ‰ Opening Your Browser ‰ Basic Settings ‰ Network Settings‰ Serial Settings ‰ Operating Settings ¾ Real COM Mode ¾ TCP Server Mode ¾ TCP Client Mode ¾ UDP ModeNPort 5600 Series User’s Manual Web Console ConfigurationOpening Your Browser 4. The NPort 5600 homepage will open. On this page, you can see a brief description of the Web Console’s nine function groups Web Console ConfigurationNPort 5600 Series User’s Manual Basic Settings TimeWeb Console Configuration NPort 5600 Series User’s ManualConsole Web Console ConfigurationNPort 5600 Series User’s Manual Time serverNetwork Settings Web Console ConfigurationNPort 5600 Series User’s Manual IP AddressWeb Console Configuration IP ConfigurationNPort 5600 Series User’s Manual NetmaskSNMP Settings IP Address ReportWeb Console Configuration NPort 5600 Series User’s ManualSerial Settings Web Console ConfigurationNPort 5600 Series User’s Manual Auto report to IPSerial Parameters 5-10Web Console Configuration NPort 5600 Series User’s ManualOperating Settings 5-11Web Console Configuration NPort 5600 Series User’s ManualReal COM Mode 5-12Web Console Configuration NPort 5600 Series User’s ManualWeb Console Configuration NPort 5600 Series User’s Manual5-13 Force transmitTCP Server Mode 5-14Web Console Configuration NPort 5600 Series User’s ManualNPort 5600 Series User’s Manual 5-15Web Console Configuration 5-16 Web Console ConfigurationCommand port NPort 5600 Series User’s ManualTCP Client Mode 5-17Web Console Configuration NPort 5600 Series User’s ManualNPort 5600 Series User’s Manual 5-18Web Console Configuration 5-19 Web Console ConfigurationNPort 5600 Series User’s Manual Destination IP addressUDP Mode 5-20Web Console Configuration NPort 5600 Series User’s Manual5-21 Web Console ConfigurationSetting Factory DefaultAccessible IP Settings 5-22Web Console Configuration z Only one host with a specific IP address can access the NPortAuto Warning Settings Auto warning E-mail and SNMP TrapMail Server 5-23Event Type SNMP Trap Server5-24 Web Console ConfigurationDCD changed DSR changed5-25 Web Console ConfigurationChange Password Load Factory Defaults5-26 Web Console ConfigurationConfiguring Windows Administrator ‰ Overview ‰ Installing Windows Administrator ‰ Configuration¾ Broadcast Search ¾ Unlock Password Protection ¾ Configuring NPort ¾ Upgrading Firmware ¾ Export/ImportInstalling Windows Administrator Configuring Windows Administrator1. Once the Setup program starts running, click on Yes to proceed OverviewConfiguring Windows Administrator 5. Click on Install to proceed with the installation6. The Installing window reports the progress of the installation 7. Click on Next to proceed with the installationNPort 5600 Series User’s Manual ConfigurationConfiguring Windows Administrator NPort 5600 Series User’s Manual Broadcast SearchConfiguring Windows Administrator Unlock Password Protection Configuring Windows AdministratorNPort 5600 Series User’s Manual LockConfiguring NPort Configuring Windows AdministratorNPort 5600 Series User’s Manual BlankNPort 5600 Series User’s Manual Upgrading FirmwareConfiguring Windows Administrator Monitor Export/ImportConfiguring Windows Administrator NPort 5600 Series User’s Manual6-10 Configuring Windows AdministratorSettings NPort 5600 Series User’s Manual6-11 Configuring Windows AdministratorSelect a Refresh Rate the default is 3 seconds NPort 5600 Series User’s ManualPort Monitor 6-12Configuring Windows Administrator NPort 5600 Series User’s ManualCOM Mapping On-line COM Mapping6-13 Configuring Windows Administrator6-14 Configuring Windows AdministratorNPort 5600 Series User’s Manual Add the target to which you would like to map COM ports6-15 Configuring Windows AdministratorNPort 5600 Series User’s Manual Fast Flush only flush local bufferOff-line COM Mapping 6-16Configuring Windows Administrator NPort 5600 Series User’s ManualIP Location 6-17Configuring Windows Administrator NPort 5600 Series User’s Manual6-18 Configuring Windows AdministratorNPort 5600 Series User’s Manual Click GO to start receiving the Auto IP address report from the NPortIP Serial LIB ‰ Overview ‰ IP Serial LIB Function Groups ‰ Example ProgramIP Serial LIB What is IP Serial Library?Why Use IP Serial Library? How to install IP Serial LibraryIP Serial LIB Function Groups Example ProgramNPort 5600 Series User’s Manual IP Serial LIBPage Pinouts and Cable Wiring ‰ Port Pinout Diagrams¾ Async Port 4-wire RS-422 Pinouts RJ45 ¾ Async Port 2-wire RS-485 Pinouts RJ45Port Pinout Diagrams Pinouts and Cable WiringEthernet Port Pinouts Serial Port Pinouts NPort 5600 Series User’s ManualCable Wiring Diagrams Ethernet CablesPinouts and Cable Wiring NPort 5600 Series User’s ManualSerial Cables Pinouts and Cable WiringRJ45 8 pins to DB9 Female for NPort RJ45 8 pins to DB9 Male for NPort RJ45 8 pins to DB25 Female for NPortPin Assignments for DB9 and DB25 Connectors Pinouts and Cable WiringRJ45 8 pins to DB25 Male for NPort Pin Assignments for DB9 Male and Female ConnectorsPage Well Known Port Numbers Well Known Port Numbers Application ServiceApplication Service NPort 5600 Series User’s ManualSNMP Agent with MIB II & RS-232 Like Group IpNetToMediaPhysAddress SNMP Agent with MIB II & RS-232 Like GroupNPort 5600 Series User’s Manual NPort 5600 Series User’s Manual SNMP Agent with MIB II & RS-232 Like GroupUDP MIB TCP MIBPage Auto IP Report Protocol Auto IP Report Protocol http//web2.moxa.com.tw/services/download/download.aspNPort 5600 Series User’s Manual Auto IP Report Format‰ Product Return Procedure Service Information‰ MOXA Internet Services ‰ Problem Report Form MOXA Internet Services Service InformationThe following services are provided NPort 5600 Series User’s ManualProblem Report Form Service InformationMOXA NPort 5600 Series NPort 5600 Series User’s ManualNPort 5600 Series User’s Manual Product Return ProcedureService Information NPort 5600 Series User’s ManualService Information Revision History