Manuals / Moxa Technologies / Computer Equipment / Computer Hardware

Moxa Technologies user manual Industio CP-134U Series User’s Manual, Windows 95/98

Models: CP-134U

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Page 82

Windows 95/98

This section is specific for troubleshooting under Windows 95/98. For general problems and solutions, see the previous section, “General Troubleshooting.”

1.The system fails to find the Industio CP-134U Series board!

The board(s) is(are) not plugged properly.

The slot the boards are plugged into is defective. Try another slot until you find one that works.

The board might be defective.

2.After the system reboots, the error message “CP-134U Series (BusNo=x, DevNo=x, Port1=COMx) interrupt number is invalid!” appears.

This indicates that the MOXA board was found, but the IRQ conflicts with another adapter. Make sure the MOXA board’s IRQ does not conflict with other adapters’ IRQ. Check the PCI BIOS IRQ settings and select an available IRQ for MOXA boards.

6-4 Industio CP-134U Series User’s Manual

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Moxa Technologies user manual Industio CP-134U Series User’s Manual, Windows 95/98

Contents

This manual is also available on CD-ROM and at Moxa’s Website Industio CP-134U Series User’s ManualFifth Edition, January Industrial 4-Port RS-422/485 Serial Board for PCI BusDisclaimer Copyright NoticeTrademarks Industio CP-134U Series User’s ManualMOXA Internet Services The following services are providedSoftware Installation Table of ContentsHardware Installation Connection Cables and Cable WiringOverview Features Package Checklist IntroductionOverview Industio-The Industrial Multiport Async SolutionPCI Solution ADDC Automatic Data Direction Control for RS-485MOXA Serial Comm Tools Universal PCIOperating System Support Board ApplicationsPackage Checklist Features1-4 Industio CP-134U Series User’s Manual CP-134 Series Block Diagram Hardware InstallationInstalling the Industio CP-134U Series Board CP-134U Series Block Diagrams CP-134UI 2-2 Industio CP-134U Series User’s ManualThe Industio CP-134U Series has two 30-pin jumpers and two sets of four DIP Switches on the board that allow the user to set the serial interface for each of the board’s four ports. Ports 1 and 2 can be set to RS-232, RS-422, RS-485 2-wire, or RS-485 4-wire. Ports 3 and 4 can be set to RS-422, RS-485 2-wire, or RS-485 4-wire. Refer to the following information to determine the proper settings for your board CP-134UHardware Installation Industio CP-134U Series User’s ManualDIP Switch Settings Jumper Settings2-4 Industio CP-134U Series User’s Manual Port DIP SwitchSettings Hardware InstallationSettings 2-6 Industio CP-134U Series User’s ManualDIP Switch DIP SwitchHardware Installation Installing the Industio CP-134U Series BoardIndustio CP-134U Series User’s Manual Page Software Installation Windows NT Windows 95/98 Windows 2000/XP LinuxWindows NT 3-2 Industio CP-134U Series User’s ManualSoftware Installation Installing the DriverIndustio CP-134U Series User’s Manual 3-4 Industio CP-134U Series User’s Manual Software Installation Port NumberIndustio CP-134U Series User’s Manual Rx FIFO Trigger 3-6 Industio CP-134U Series User’s ManualTx FIFO Size System Event Log to check a message similar to “MOXA CP-134U, with first serial port COM3, has been enabled” for each configured board Software InstallationIndustio CP-134U Series User’s Manual Configuring the Board and Ports 3-8 Industio CP-134U Series User’s ManualSoftware Installation Updating the DriverIndustio CP-134U Series User’s Manual 3-10 Industio CP-134U Series User’s Manual Windows 95/98Removing the Driver Installing the DriverIndustio CP-134U Series User’s Manual Software InstallationSee the “Board and Ports Ready” section First Time Driver Installation Stage 3-12 Industio CP-134U Series User’s Manual3. Type A\Windows.95 in the Location field, and Software InstallationIndustio CP-134U Series User’s Manual Select Other Devices and then click Next tothe files from the diskette 3-14 Industio CP-134U Series User’s Manualthen click OK. The system will start reading 6. Click on Next to continue 7. Click on Next to continueSoftware Installation Port Configuration Stage Industio CP-134U Series User’s Manual3-16 Industio CP-134U Series User’s Manual Software Installation Board and Port Ready Stage Industio CP-134U Series User’s Manual3-18 Industio CP-134U Series User’s Manual Configuring the Board and PortsIndustio CP-134U Series User’s Manual Software Installationyou would like to change 3-20 Industio CP-134U Series User’s Manual Software Installation Industio CP-134U Series User’s Manual4. Click OK to accept the changes 3-22 Industio CP-134U Series User’s ManualUpdating the Driver 2. Click on MOXA CP-134U Series and then click on Properties4. Click on the Update Driver... button Software InstallationIndustio CP-134U Series User’s Manual Removing the Driver 3-24 Industio CP-134U Series User’s Manual4. Click OK in the Add/Remove Programs Properties dialog box Software Installation Windows 2000/XPInstalling the Driver Industio CP-134U Series User’s Manual4. Wait while the installation wizard searches 3-26 Industio CP-134U Series User’s Manual4. Select Specify a location and then click on Next to continue Industio CP-134U Series User’s Manual Software Installation6. Click Next to copy the driver files to your system 3-28 Industio CP-134U Series User’s Manual Industio CP-134U Series User’s Manual Software Installation11. Select Specify a location and then click on Next to continue 11. Wait while the wizard installs the software 3-30 Industio CP-134U Series User’s Manual10. Wait while the installation wizard searches Next to continueinstallation Software InstallationIndustio CP-134U Series User’s Manual Device Manager How to Check the Installation3-32 Industio CP-134U Series User’s Manual Software Installation MOXA PComm UtilityEvent Log If the driver installation was successful, you will be able to see the model number of the CP-134U board listed under Multi-port serial adapters3-34 Industio CP-134U Series User’s Manual Removing the Driver3. Click OK to proceed with the un-installation of the board Software InstallationIndustio CP-134U Series User’s Manual 3-36 Industio CP-134U Series User’s Manual Software Installation LinuxIntroduction Industio CP-134U Series User’s Manual3-38 Industio CP-134U Series User’s Manual InstallationSystem Requirements Hardware InstallationSoftware Installation Obtaining Driver FilesDevice naming convention Device naming when more than 2 boards are installedModule driver configuration 3-40 Industio CP-134U Series User’s ManualSoftware Installation Static driver configurationfor Linux kernel 2.2.14 or above, including Find Makefile in /moxa/mxser, and then run # make clean make install3-42 Industio CP-134U Series User’s Manual copies boot image to the correct positionStatic driver configuration for Linux kernel 2.0.3x, and 2.2.14 or earlierSoftware Installation Industio CP-134U Series User’s ManualCustom configuration 3-44 Industio CP-134U Series User’s ManualUtilities Verifying driver installationmsdiag - Diagnostic msmon - Port MonitoringSetserial Troubleshooting3-46 Industio CP-134U Series User’s Manual Industio CP-134U Series User’s Manual Software Installationequal to zero for one Moxa board Page PComm Installation PComm Programming Library Serial Programming ToolsRS-485 Programming PComm InstallationPComm Programming Library ADDC Automatic Data Direction ControlSolution How to transmit and receive data for Windows NT, and 95/98Solution Serial Programming ToolsPage Connection Cables and Cable Wiring Pinouts and Cable Wiring5-2 Industio CP-134U Series User’s Manual RS-232 InterfaceRS-422 Interface CP-134U RS-232Connection Cables and Cable Wiring CP-134U 4-wire RS-485RS-485 Interface Industio CP-134U Series User’s ManualIndividual Port Pinouts CP-134U 2-wire RS-4855-4 Industio CP-134U Series User’s Manual Connection Cables and Cable Wiring RS-485 4-wireRS-422 Industio CP-134U Series User’s ManualRS-485 2-wire 5-6 Industio CP-134U Series User’s ManualCP-134U - 2-wire RS-485 Cable Wiring-DB9Connection Cables and Cable Wiring Industio CP-134U Series User’s ManualMultidrop 4-wire RS-485 full-duplex 5-8 Industio CP-134U Series User’s ManualMultidrop 2-wire RS-485 half-duplex CP-134UConnection Cables and Cable Wiring Impedance Matching and Termination ResistorsIndustio CP-134U Series User’s Manual Page General Troubleshooting TroubleshootingHardware causes and solutions Software Causes and Solutions Hardware Causes and Solutions6-2 Industio CP-134U Series User’s Manual Industio CP-134U Series User’s Manual TroubleshootingWindows NT 3. The COM number of the Industio CP-134U Series conflicts with othersWindows 95/98 6-4 Industio CP-134U Series User’s Manual1. The system fails to find the Industio CP-134U Series board Specifications Technical ReferenceA-2 Industio CP-134U Series User’s Manual Service Information Return ProcedureIndustio CP-134U Series User’s Manual A-3 Revision History A-4 Industio CP-134U Series User’s ManualWiring-DB9 Industio CP-134U Series User’s Manual A-5Service Information Under RS-422 Interface