Contents

Chapter 1 - Introduction and Description

Introduction.................................................................................................................... 5
Requirements................................................................................................................ 5
Computer............................................................................................................... 5
Serial Cable........................................................................................................... 5
Telephone Line...................................................................................................... 5
Communications Software ...................................................................................6
Product Features........................................................................................................... 6
Data....................................................................................................................... 6
Fax......................................................................................................................... 7
Voice (Model MT3334ZDXV only)........................................................................ 7
About this Manual ......................................................................................................... 7
Chapter 1 - Introduction and Description............................................................. 7
Chapter 2 - Installation and Connection.............................................................. 7
Chapter 3 - AT Commands, S-Registers and Result Codes............................... 8
Chapter 4 - Testing Your Modem......................................................................... 8
Chapter 5 - Service, Warranty & Technical Support............................................8
Appendices............................................................................................................ 8

Chapter 2 - Installation

Introduction.................................................................................................................... 9
Safety Warnings............................................................................................................ 9
Installation Process....................................................................................................... 9
LED Indicators............................................................................................................. 12
Is Your MultiModemZDX Ready for Use?.................................................................. 14
Operating Your MultiModemZDX................................................................................ 15
Simple Operations .............................................................................................. 15
Remote Configuration................................................................................................. 16
Software Configuration............................................................................................... 17
Hardware/Software Confirmation....................................................................... 18
Troubleshooting........................................................................................................... 19
None of the LEDs Light When the Modem Is On.............................................. 19
The Modem Does Not Respond to Commands ................................................20
The Modem Dials But Cannot Make Connection.............................................. 22
The Modem Disconnects While Online.............................................................. 24
The Modem Cannot Connect When Answering................................................ 2 4
Slow File Transfer............................................................................................... 25
Losing Data......................................................................................................... 25
Garbage Characters on the Monitor .................................................................. 2 6

Chapter 3 - AT Commands, S-Registers and

Result Codes

Command Summary................................................................................................... 27
S-Registers.................................................................................................................. 36
Result Codes............................................................................................................... 41
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