MT3334ZDX/V Owner's Manual
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Chapter 5 - Service, Warranty and Tech Support See New Warranty Policy - Multi-Tech Web Site
This chapter starts out with statements about your modem's 10-year
warranty (limited to customers in the U.S., Canada, Mexico and the
United Kingdom). The next section, Tech Support, should be read
carefully if you have questions or problems with your modem. It includes
the technical support telephone numbers, space for recording your
modem information, and an explanation of how to send in your modem
should you require service.
Limited Warranty
Multi-Tech Systems, Inc. (

“MTS”

) warrants that its products will be free
from defects in material or workmanship for a period of ten years from the
date of purchase, or if proof of purchase is not provided, ten years from
date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED
OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED. This warranty does not apply to any products which have
been damaged by lightning storms, water, or power surges or which have
been neglected, altered, abused, used for a purpose other than the one
for which they were manufactured, repaired by the customer or any party
without MTS’s written authorization, or used in any manner inconsistent
with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s
option) to repair or replacement of any products which prove to be
defective within the warranty period, or, at MTS’s option, issuance of a
refund of the purchase price. Defective products must be returned by
Customer to MTS’s factory transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE
PURCHASE PRICE FOR DEFECTIVE PRODUCTS.