MT3334ZDX/V Owner's Manual
24
The Modem Disconnects While Online• If you have call waiting on the same phone line as your modem, it may
interrupt your connection when someone tries to call you. If you have
call waiting, disable it before each call. In most telephone areas, you
can disable call waiting by preceding the telephone number with
*70
(check with your local telephone company).
You can automatically disable call waiting by including the disabling
code in the modem’s dial prefix (e.g., ATDT*70,—note the comma,
which inserts a pause before the number is dialed). To change the
dial prefix in your communications package, select
Setup
,
Modem
;
then select the modem type you are using, and type the new prefix
in the Dial Prefix box. To change the dial prefix in Windows Terminal,
select
Settings
, Modem Commands. To change it in Windows 95
HyperTerminal, select
Call
, Connect from the menu bar, click
Dialing
Properties
, check This Location has Call Waiting, and select the
correct code for your phone service.
• If you have extension phones on the same line as your modem, you
or someone else can interrupt the connection by picking up another
phone. If this is a frequent problem, disconnect the extension phones
before using the modem, or install another phone line especially for
the modem.
• Check for loose connections between the modem and the computer,
the telephone jack, and AC power.
• You may have had a poor connection because of line conditions or
the problem may have originated on the other end of the line. Try
again.
• If you were online with a BBS, it may have hung up on you because
of lack of activity on your part or because you exceeded your time limit
for the day. Try again.
The Modem Cannot Connect When Answering• Auto-answer may be disabled. Turn on auto-answer in your datacomm
program or send the command
ATS0=1
to your modem in terminal
mode.