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Multi-Tech Systems RJ-45, RJ-9 Appendix C Firmware Upgrade Using External TFTP Client

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Appendix C – Firmware Upgrade Using External TFTP Client

Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 57

Appendix C – Firmware Upgrade Using External TFTP Client

Follow the steps below to install new firmware from the Multi-Tech Systems, Inc. Web site:

Obtaining the Latest Firmware Version

To obtain the latest version of the firmware, contact you Multi-Tech Sales Representative or contact Multi-Tech

directly by phone or email:

Phone: 763-785-3500 or 800-328-9717

See the Multi-Tech Web site: www.multitech.com

1. Open the modem/router’s Web Management software using a Web Browser. Enter the Gateway Address

http://192.168.2.1 (default) and complete the login.

2. Go to the IP Setup > General Configuration screen and check the Enable button for Firmware Upgrade

under the TFTP Configuration at the button of the screen.

3. Click Save & Restart located on the Menu bar.

4. Then open the DOS screen by clicking the PC’s Start button and selecting Programs > Accessories >

Command Prompt.

5. At the C: prompt, enter the upload request by typing the following:

tftp -i <ip-address> put <firmware-filename>-tftp.bin AMD-tftp.bin

Then press Enter.

Example: tftp -i 192.168.2.1 put c:\example.bin AMD-tftp.bin (Press Enter)

Definitions of the Upload Request Parameters:

• <ip-address>

Address of the Serial-to-Ethernet Adapter to which you are uploading the firmware image.

• <firmware filename>

Filename under which the firmware file was saved on your PC or local network.

• AMD-tftp.bin <destination filename>

Filename must be AMD-tftp.bin. This is a case-sensitive file name; type it as shown here.

6. After the upgrade is completed, open the Web Management software to see if the new version shows.

Contents

Main MultiModem Page Page Page Chapter 1 Introduction and Product Description Product and Interface Descriptions Ethernet Interface MultiModem EDGE MultiModem GPRS Application Example Ship Kit Contents Safety Warnings Ethernet Ports Caution Handling Precautions Safety Instructions for Hazardous Locations Vehicle Safety Specifications Features EDGE Modems GPRS Modems CDMA Modems AT Command Information Chapter 2 Getting Started Wireless Account Setup Introduction Obtain a CDMA Account Step 1. Obtain a Wireless Account Obtain a GSM Network Account Step 2. Connect Antenna, Ethernet, & Power Antenna Ethernet Power Notes Front Panel LEDs Ethernet LEDs Modem LEDs Step 3. Set Your PCs TCP/IP Address for Ethernet Functionality Check Obtain IP Address Automatically and Obtain DNS Server Address Automatically. If Check Use the Following IP Address and Use the Following DNS Server Address. If you Next Steps CDMA Step 4. Important Prerequisite for Activating a CDMA Account Step 5. CDMA Activation Steps Sprint Add These Final Steps for Sprint Activation Only Verizon Add This Final Step for Verizon Activation Only Page Step 6. Using AT Commands to Verify Signal Strength and Network Registration Prerequisite Setup Open the Command Window Verify Signal Strength Checking Network Registration and Roaming Status Step 7. Configure the Ethernet Interface Using the Web Management Software Wizard Setup IMPORTANT NOTE ABOUT SUBMIT AND SAVE & RESTART Step 8. Set Time and Date Shutdown Caution Step 9. Connecting to the Internet Connecting to the Internet Through Your Cellular Providers Service Connecting to the Internet Steps Page Chapter 3 Using the Web Management Software Navigating the Web Management Software Menu Bar IMPORTANT NOTE ABOUT SUBMIT AND SAVE & RESTART Screen Parts Screen Buttons Submenus Page IP Setup > HTTP Configuration IP Setup > DDNS Configuration Authentication Submit IP Setup > SNTP Configuration General Configuration Time Zone Configuration Daylight Configuration IP Setup > Static Routes IP Setup > Remote Configuration PPP PPP > PPP Configuration NAT Configuration PPP General Authentication ICMP Keep Alive Check Modem Configuration Submit Button PPP > Wakeup-on-Call Wakeup-on-Call Configuration Caller ID Configuration Caller Acknowledgement Configuration Submit PPP > Wakeup-On-Call Examples Example 1 Set Up the Ethernet Router to Activate on Incoming SMS Message Example 2 Determine if the Wireless Modem Is Supporting Incoming Calls and Caller ID Example 3 Set Up the Ethernet Router to Activate on ALL Incoming Calls Example 4 Set Up the Ethernet Router to Activate on Matching Caller IDs Only: PPP > Power-On Configuration Power-On Init String Configuration Networks & Services Networks & Services > Network Configuration Network Configuration Networks & Services > Service Configuration Service Configuration Packet Filters Packet Filters > Packet Filters. Packet Filter Packet Filters > DNAT Configuration DNAT Configuration Packet Filters > DNAT Example Set Up DNAT and Port Forwarding to an Internal Device Page Packet Filters > Advanced Connection Tracking ICMP Configuration Submit GRE Tunnels GRE Tunnels > GRE Tunnels GRE Tunnel Configuration GRE Tunnels > GRE Routes Configuration DHCP Server DHCP Server > Subnet Settings General Configuration Subnet Settings DHCP Server > Fixed Addresses Tools Tools > Tools Tools > Service Status Tools > Firmware Upgrade Tools > Load Configuration Tools > Save Configuration Statistics & Logs Page Page Statistics & Logs > SysInfo Statistics & Logs > DHCP Stat Statistics & Logs > GRE Statistics Appendix A Reference Table of Commonly Supported Subnets Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 53 Appendix A A Reference Table of Commonly Supported Subnets This table lists commonly supported Subnets organized by Address. Appendix A Reference Table of Commonly Supported Subnets Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 54 Appendix B Wireless Antenna The Antenna GSM, EDGE, and CDMA Antenna GSM and E-GSM Radio Characteristics CDMA Radio Characteristics Page Appendix C Firmware Upgrade Using External TFTP Client Appendix D Multi-Tech Systems, Inc. Warranty and Repair Policies Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 58 Appendix D Multi-Tech Systems, Inc. Warranty and Repair Policies Multi-Tech Warranty Statement Multi-Tech Warranty Statement Repair Procedures for U.S. and Canadian Customers Replacement Parts Appendix E Waste Electrical and Electronic Equipment Index A B C D S T U V W