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REFERENCE
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Operations
Picture
Remote Control
Audio
Symptom
Playback is not possible.
Not Allowed mark appears on screen.
Picture playback stops and the operation button can not be used.
Settings are cancelled.
No picture.
The screen is stretched or aspect does not change.
Picture disturbance during playback or dark.
When recorded on a VCR there is disturbance in the playback picture.
Remote control operation is not possible.
Some TVs sometimes malfunction.
No audio output or audio is distorted.
Possible cause
The disc is dirty or warped.
The disc is not placed properly on the disc table.
Region No. does not conform with this unit.
The operating section of the player collects dew. The disc has been loaded upside down.
The selected function does not operate for that disc.
First stop the disc (press the STOP button), then start playback again.
When the power is turned off by power failure or unplugging of the power cord, settings will be cancelled. When unplugging the power cord, please be sure to do so after first cancelling the Display window “STANDBY” indicator by pressing the STANDBY/ON button on the main unit or the remote control unit.
Connection is incorrect.
Operation (settings) of TV or AV amplifier is not appropriate.
The multi aspect setting is not appropriate.
This player is compatible with
(This is not a malfunction.)
This player is compatible with analog copy protect technology copy guard. Some discs include a copy prevention signal and the copy guard system will prevent proper playback.
The remote control is too far from the player, or the angle with the remote sensor is too sharp.
The batteries are exhausted.
Some TVs that have wireless remote control functions may be operated with this remote control.
The disc is dirty.
The connection plugs are not inserted fully into the terminals or are not connected.
The connection plug or terminal is dirty.
Audio cable connection is wrong.
Connection is made to the stereo amplifier’s PHONO input terminal.
The pause mode is engaged.
Stereo amplifier operation is wrong. (Check input (CD, AUX etc.) selector)
The DVD playing is recorded in DTS audio.