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NetComm manual Appendix B V85 Status and Error Messages, Indicates

Models: V85

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Appendix B: V85 Status and Error Messages

Appendix B: V85 Status and Error Messages

Message		Indicates

SIP (number)		V85 is working OK, is registered on a SIP proxy server and ready
Date	Time	for outgoing/incoming calls. The number inside brackets () is the
		IP phone number.
SIP (Proxy Off)		V85 will only operate in Peer-to-Peer Call mode. In this mode,
Date	Time	if you want to make a call you need dial the remote party’s IP
		address instead of their phone number.
Registering (number)		The IP Phone is conﬁgured to be registered in a SIP proxy server,
Date	Time	but has not yet registered successfully or registration has failed.
		When the “Registering” message is displayed, calls cannot be
		made. Please check your SIP proxy server and traversing ﬁrewall
		setting.
RegFail (Failed Message)		This shows that attempt to registered with SIP proxy server has
Date	Time	been unsuccessful; check your SIP account details such as User
		name, password, and Auth I.D.
DHCPFail (number)		Phone is conﬁgured to use DHCP to get an IP address, but the
Date	Time	DHCP procedure failed (either cannot ﬁnd a DHCP server or the
		DHCP server has rejected the IP assignment). In this case, you
		cannot make any calls or hear a dial tone.
		Note: The IP phone will continue to try to get an IP address from
		the DHCP server, and if the DHCP server responds, the DHCPFail
		() display will disappear.
PPPoE FindFail (number)		IP Phone is set to use the PPPoE method for network connection,
Date	Time	but is having problems in ﬁnding the PPPoE server. Check
		network connections
PPPoE AuthFail (number)		The IP Phone is set to use the PPPoE method for network
Date	Time	connection, but there is a problem with the PPPoE account
		settings. This means that the IP phone is conﬁgured to use PPPoE
		to get an IP address, but the PPPoE server has refused the
		connection because the username/password is not correct. Please
		check your PPPoE account username and password.
FWD(number)		IP Phone is working OK, calls will be forwarded to the
Date	Time	“Immediate Forward Number” you have speciﬁed in your settings.

40	V85 Desktop VoIP Phone User Guide
	YML772 Rev1

Image 40

NetComm manual Appendix B V85 Status and Error Messages, Indicates

Contents

Page Contents YML772 Rev1V85 Desktop VoIP Phone User Guide Chapter 4 Conﬁguring your V85 via the KeypadAppendix A Appendix BHardware Speciﬁcations V85 Desktop VoIP Phone User GuideManually-Configured VoIP devices Basic VoIP ServicesVoIP-to-PSTN Services Chaper 1 IntroductionPSTN-to-VoIP Services What is SIP?Chapter 2 Getting to know your Before you beginMinimum Requirements VoIP Account InformationPackage Contents V85 VoIP Desktop Phone Ethernet Cable RJ-45 Power AdaptorQuick Start Guide and Package Contents Note The following items should be contained in your V85 boxRear of the PowerRouter/Switch Figure 2-2 Rear Panel of the IP PhoneChapter 3 Getting your V85 Up and Running Installation EnvironmentFigure 3-1 Typical Installation Environment Step 1 Connecting your Step 2 Getting the V85 up and runningCancel a Power on thec Check the V85 IP address d Connecting to the V85 Configuration Page on your PCMENU/OK View Network Value IP Address Step 3 Configuring your VoIP Account Details Password VoIP account authentication IDRefer to Service Provider Instructions VoIP Account IdentiﬁersStep 4 Reboot the Figure 3-4 Example of SIP account settingStep 5 Checking Your V85 Status Conﬁguration’ section in Chapter 5 of the user guideChapter 4 Configuring your V85 via the Keypad Keypad Function DefinitionFigure 4-1 Keypad illustration V85 Desktop VoIP Phone User GuideSummary of Key Functions and Displays DescriptionLight LCD DisplayCancel MESSAGEMenu / OK TXT ↔ NUMPhone Book Speed Dial M1 - M10Further Network Configuration Options Dynamic IP Method DHCPStatic IP Method PPPoE MethodNetwork Settings Verification VoIP SIP ConfigurationConﬁgure Password185 SIP PasswordVoIP Account Identiﬁers About…Proxy On Proxy AddrNetwork settings Keypad “View” OperationPing utility RestartCall Forward Configuration Immediate ForwardBusy Forward No Answer ForwardChapter 5 V85 Web-based Configuration Web LoginV85 Network Menu BasicOthers MAC AddressSIP Configuration SIP ParametersField DescriptionCall Forward Mode FieldDescription Port Forwarding SupportAdvanced SIP parameters FieldBusy Forward No Answer ForwardPhone Configuration VoiceHandfree Volume OthersUpgrade System ConfigurationChange Keypad and Web Login Password Chapter 6 Call Handling Making CallsReceiving Calls Check call history incoming / outgoing / missed callsConfiguring Call Forward using Web Configuration Configuring Call Forward using the KeypadField DescriptionCall Transfer Blind TransferConsultation Transfer MENU Conﬁgure Forward Mode Yes/No No AnswerCall Hold Phone Book and Speed DialPhone Book Speed DialAppendix A V85 Keypad Configuration Menu Structure Figure A-1Continue on following page … V85 Desktop VoIP Phone User GuideFigure A-2 Continued on following page …V85 Desktop VoIP Phone User Guide YML772 Rev1Figure A-3 Continue on following page …V85 Desktop VoIP Phone User Guide YML772 Rev1V85 Desktop VoIP Phone User Guide Figure A-4YML772 Rev1 Message Appendix B V85 Status and Error MessagesIndicates Appendix C Setting your Computer’s IP Address Windows XP PCsWindows 2000 PCs Windows Me PCsWindows 95, 98 PCs 11. In the TCP/IP Properties dialog box, click the IP Address tab 14. Click Yesplease refer to the conﬁguring sections in the NB5 User Guide on the supplied CD-ROMAppendix D Alternative V85 Connection Types Figure D-1 Figure D-2Examples of V85 Port-Forwarding Configuration Figure D-3Figure D-4 RTP range is 20000 ~The V85 needs a range UDP ports RTP base port to RTP base port+6 V85 Desktop VoIP Phone User GuideAppendix E Summary of Key Features and Hardware Hardware Specifications informationAppendix F Glossary of Network and VoIP Terms authenticate10BASE-T 100BASE-TDHCP DHCP relayDHCP server digitalFiltering rule FirewallGbps Hop countin-line filter Internetintranet IP addressnetwork Network maskpacket pingRJ-11 RJ-45routing ruleTelnet TFTPTwisted pair upstreamWeb page Web siteAppendix G Cable Information RJ-45 Network Ports10Mbps 100MbpsStraight-Through Cabling Straight and crossover cable configurationCross-Over Cabling Appendix H Registration and Warranty Information Contact InformationCopyright Information Customer InformationProduct Warranty Limitations of WarrantyV85 Desktop VoIP Phone User Guide YML772 Rev1