D6200 WiFi DSL Modem Router

You should see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you might have one of the following problems:

Wrong physical connections

For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected.

Check that the appropriate LEDs are lit for your network devices. If your WiFi DSL modem router and computer are connected to a separate Ethernet switch, make sure that the Ethernet LEDs are lit for the switch ports that are connected to your computer and WiFi DSL modem router.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.

Verify that the IP address for your WiFi DSL modem router and your computer are correct and that the addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device.

1.From the Windows toolbar, click Start and select Run.

2.In the Windows Run window, type: ping -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP DNS server.

If the path is functioning correctly, replies like the examples shown in the previous section are displayed.

If you do not receive replies:

Check that your computer has the IP address of your WiFi DSL modem router listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information is not visible in your computer’s Network Control Panel. Verify that the IP address of the WiFi DSL modem router is listed as the default gateway.

Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

Check that your cable or DSL modem is connected and functioning.

Troubleshooting

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NETGEAR D6200 user manual Test the Path from Your Computer to a Remote Device