Troubleshooting
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N150 Wireless ADSL2+ Modem Router DGN1000Bv3
router, reboot your computer, and verify the DNS address. Alternatively, you can
configure your computer manually with DNS addresses, as explained in your operating
system documentation.
•Your computer might not have the modem router configured as its TCP/IP modem router.
If your computer obtains its information from the modem router by DHCP, reboot the
computer, and verify the modem router address.
Changes Not Saved
If the modem router does not save the changes you make in the modem router web
management interface, check the following:
•When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
•Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the modem router, try to isolate the
problem.
•Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the modem router. If it is off, you can press the
WiFi On/Off button on the front of the modem router to turn the modem router wireless
radio back on.
If you disabled the modem router’s SSID broadcast, your wireless network is hidden and
does not display in your wireless client’s scanning list. (By default, SSID broadcast is
enabled.)
•Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
•If you want to view the wireless settings for the modem router, use an Ethernet cable to
connect a computer to a LAN port on the modem router. Then log in to the modem router,
and select Wireless (see Basic Wireless Settings on page 36).
Note: Be sure to click the Apply button if you change settings.
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•Is your modem router too far from your computer, or too close? Place your computer near
the modem router, but at least 6 feet (1.8 meters) away, and see whether the signal
strength improves.
•Are objects between the modem router and your computer blocking the wireless signal?