FS518T.Manual.FINAL 5/19/00 12:55 PM Page 31

CHAPTER 5: TROUBLESHOOTING

This chapter provides information about troubleshooting the Model FS518T Fast Ethernet Switch. Table 5-1 lists symptoms, causes, and solutions of possible problems.

Table 5-1. Troubleshooting Information

Symptom

Cause

Solution

 

 

 

Power LED is off.

No power is received

Check the power cord connections for the switch and

 

at the hub.

the connected device.

 

 

Check for a defective adapter card, cable, or port by

 

 

testing them in an alternate environment where all

 

 

products are functioning.

 

 

Make sure all cables used are correct and comply

 

 

with Ethernet specifications.

 

 

 

Either 10M, 100M,

Port connection is

Check the crimp on the RJ-45 connectors, and make

or 1000M Link LED

not functioning.

sure that the plug is properly inserted and locked into

is off or intermittent.

 

the port at both the switch and the connecting device.

 

 

Make sure all cables used are correct and comply

 

 

with Ethernet specifications.

 

 

 

One or more

Not all system

Test the components in an alternate environment

components are

components are

where all other components are functioning properly.

malfunctioning.

properly installed.

 

 

 

 

A segment or device

One or more devices

Verify that the cabling is correct (refer to

is not recognized as

are not properly

Appendix C, “Cabling Guidelines”).

part of the network.

connected or cabling

Be sure all cable connectors are securely positioned

 

does not meet

 

in the required ports. Straight-through cables should

 

Ethernet guidelines.

 

be used for all standard twisted pair connections.

 

 

 

 

Make sure all devices are connected to the network.

 

 

Equipment may have been accidentally disconnected.

 

 

 

troubleshooting 5-1

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NETGEAR FS518T manual Troubleshooting Information