NETGEAR WGR614v9 Am Unable to Log In to the Router, Internet Service Connection Is Not Working

Router Setup Manual

I Am Unable to Log In to the Router

If you are unable to log in to the router, check the following:

•If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section.

•Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information.

•Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try closing the browser and starting it again.

The Internet Service Connection Is Not Working

If your router is unable to access the Internet, check that the Internet connection is working, and then check that the router can get an Internet address.

Check that the Internet connection is working:

1.Internet connection. First verify that your cable or ADSL modem has a successful connection. The cable or ADSL modem status lights indicate if the modem connection is successful or not. Check your modem documentation, or call your Internet Service Provider for help with verifying that the modem has a successful connection.

2.Wireless router Internet light is green or blinking green. If your Internet light is green or blinking green, then you have a good Internet connection, and your wiring is correct.

3.Wireless router Internet light blinking amber. If your Internet light is blinking amber, then your router is attempting to make an Internet connection with the service provider. The light should turn green within several minutes. If it does not, check the Internet connection on the modem.

4.Wireless router Internet light off. If the Internet light is off, verify that the Ethernet cable is securely connected between the cable or ADSL modem, and that both the modem and router are turned on.

Obtaining an Internet IP Address

If your router is unable to access the Internet, and your Internet light is amber or blinking amber, check the router to see if it is able to get an Internet IP address from your service provider. Unless

22 Help with Troubleshooting

v1.0, July 2008