NETGEAR WNDR4500 specs

N900 Wireless Dual Band Gigabit Router WNDR4500

Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device.

1.From the Windows toolbar, click the Start button, and then select Run.

2.In the Windows Run window, type: ping -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies like those shown in the previous section are displayed.

If you do not receive replies:

•Check that your computer has the IP address of your router listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information is not be visible in your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default gateway.

•Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

•Check that your cable or DSL modem is connected and functioning.

•If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Setup screen.

•Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, configure your router to “clone” or “spoof” the MAC address from the authorized computer.

Troubleshooting

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NETGEAR WNDR4500 user manual Test the Path from Your Computer to a Remote Device

Contents

N900 Wireless Dual Band Gigabit Router WNDR4500 Statement of Conditions Technical SupportTrademarks Contents Genie Advanced Home Administration Appendix a Supplemental Information Hardware Setup Position Your Router Unpack Your Router Front Panel Hardware Features LED Router, rear view Back Panel Label Getting Started with Netgear Genie Types of Logins and Access Router Setup PreparationWireless Devices and Security Settings Use Standard TCP/IP Properties for Dhcp Browse to http//routerlogin.net Netgear Genie Setup To use Netgear Genie to set up your router Upgrade Router Firmware Use Netgear Genie after Installation Router Dashboard Basic Home Screen Wi-Fi Protected Setup WPS Method Add Wireless Devices or Computers to Your Network To use WPS to join the wireless network Manual Method Genie Basic Settings Does Your ISP Require a Login? Answer either yes or no Internet SetupInternet Setup Screen Fields Internet IP Address Attached Devices ReadySHARE USB Storage Parental Controls  To view or change basic wireless settings Basic Wireless Settings Region Selection Wireless Settings Screen FieldsWireless Network GHz b/g/n and 5.0 GHz a/n Change WPA Security Option and Passphrase Security Options Settings Guest Networks  To set up a guest network WPA Encryption Guest Network Wireless Security Options Genie Advanced Home Setup Wizard Select either Push Button or PIN Number WPS WizardSelect Advanced WPS Wizard Setup Menu WAN Setup Change the MTU Size Default DMZ Server To set up a default DMZ server Common MTU Sizes  To change the MTU size Select Advanced Setup WAN Setup  To change the LAN settings LAN Setup Use the Router as a Dhcp Server LAN Setup Screen Settings  To reserve an IP address Address Reservation Set Up QoS for Internet Access Quality of Service QoS SetupEnable WMM QoS for Wireless Multimedia Applications  To create a QoS policy for applications and online games QoS for Applications and Online Gaming Click the Add Priority Rule button QoS for a Router LAN Port Click Add Priority Rule QoS for a MAC Address  To edit or delete a QoS policy Editing or Deleting an Existing QoS Policy USB Storage File-Sharing Scenarios ReadySHARE AccessUSB Drive Requirements Storing Files in a Central Location for Printing Sharing PhotosSharing Large Files over the Internet  To share files with your friends and family Basic Settings Add or Edit a Network Folder  To access your USB device USB Storage Advanced Settings Available Network Folders Safely Remove a USB Drive Media Server Settings Specify Approved USB Devices  To connect to the router’s USB drive using a web browser Access the Router’s USB Drive Remotely Using FTPConnect to the USB Drive from a Remote Computer Select the Allow only approved devices check box ReadySHARE Printer ReadySHARE Printer  To set up ReadySHARE Printer N900 Wireless Dual Band Gigabit Router WNDR4500 N900 Wireless Dual Band Gigabit Router WNDR4500 N900 Wireless Dual Band Gigabit Router WNDR4500 N900 Wireless Dual Band Gigabit Router WNDR4500 USB Control Center Utility USB Printer Control Center Configuration  To control a USB speaker Scan with a Multi-Function PrinterUSB Speaker Desktop Netgear Genie Security  To specify a trusted computer Keyword Blocking of Http Traffic To delete a keyword or domain  To block services Block Services Port Filtering Schedule Blocking  To schedule blocking Security Event Email Notifications  To set up email notifications Administration Upgrade the Router Firmware View Router Status Internet Provider WAN SetupRouter Information LAN Port System up time and poll interval statistics Statistics Button View connection status information Connection Status Button Wireless Settings 2.4 GHz and 5 GHz Guest Network 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web Access Manage the Configuration File Restore Configuration Settings Back Up Settings To restore configuration settings that you backed up Do not interrupt the reboot process Password Recovery Set Password Advanced Settings Advanced Wireless Settings Wireless repeating scenario Wireless Repeating Function WDS Wireless Repeating Function  To set up the base station Set Up the Base Station  To configure the router as a repeater unit Set Up a Repeater Unit Port Forwarding and Triggering Remote Computer Access Basics Destination port number Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering  To set up port forwarding Set Up Port Forwarding to Local Servers Add a Custom Service Editing or Deleting a Port Forwarding Entry Click Edit Service or Delete ServiceApplication Example Making a Local Web Server Public  To edit or delete a port forwarding entry Universal Plug and Play on Set Up Port Triggering N900 Wireless Dual Band Gigabit Router WNDR4500 Dynamic DNS Forward traffic to a changing IP address Static Routes  To set up a static route Remote Management Universal Plug and Play USB Settings  To turn on Universal Plug and Play Traffic Meter  To set up an IPv6 Internet connection typeIPv6 103 Troubleshooting Network Settings Wireless SettingsQuick Tips Sequence to Restart Your Network Power/Test LED Stays Amber Troubleshooting with the LEDsPower/Test LED Is Off or Blinking LEDs Never Turn Off Wireless LEDs Are OffInternet or Ethernet Port LEDs Are Off Push N Connect WPS Button Blinks Amber Cannot Log In to the Router Cannot Access the Internet 109 Troubleshooting Internet Browsing Troubleshooting PPPoESelect Administration Router Status  To troubleshoot a PPPoE connection Restore the Factory Settings and Password Wireless ConnectivityWireless Signal Strength Changes Not Saved  To ping the router from a running Windows PC Troubleshoot Your Network Using the Ping UtilityTest the LAN Path to Your Router Test the Path from Your Computer to a Remote Device Supplemental Information Factory Settings 115 WNDR4500 Router specifications Technical Specifications 117 Europe EU Declaration of Conformity Netgear Dual Band WirelessRegulatory Compliance Information 119 FCC Caution FCC Requirements for Operation in the United States Important Note Radiation Exposure Statement Industry CanadaAvertissement GPL License Agreement Interference Reduction Table Index 124 125 126