Section 7:
McLeodUSA Customer Website
The McLeodUSA customer Website allows you to view, add and edit specific areas of your e-mail account or find the support information you need.
Go to www.mcleodusa.com/YourAccount and click on “New customers register here.” You will be asked to provide your account number and PIN. Your account number is listed on your Account Information sheet. For businesses, the PIN is the last 4 digits of the employer identification number; for residential, it is the last 4 digits of the social security number.
To add or edit e-mail addresses, click on “Manage Your Services” on the left and select “Data/Internet.” To set up a new e-mail address, click on one of the e-mail accounts listed and select add.
Additional e-mail addresses must include the full e-mail address, i.e. username@mcleodusa.net and the password must include at least one capital letter and one numeral.
To configure your e-mail or browser accounts, click on the FAQ tab in the center of the screen and choose “Data/Internet.”
You will need to set up the e-mail client and Internet browser for each PC connecting to the DSL service.
You will find instructions for Netscape and Outlook Express under E-mail Information—plus the Internet Explorer and Netscape browsers. If you are using an e-mail client or browser other than those, please consult that program’s support manual if you need assistance.
22 | McLeodUSA DSL Help Desk: 888-849-0640 dslhelp@mcleodusa.com |
