Section 9:
Frequently Asked Questions (FAQs)
QUESTION
Can I talk on the telephone while I am using my DSL Internet connection?
Can I use my fax gateway while I am using my DSL Internet connection?
Can I use my
Do I need to turn off my Call Waiting while I am using my DSL Internet connection?
Why should I leave my DSL gateway turned ON all the time?
ANSWER
Yes. Your voice conversation uses the lower frequencies of the signal, while your DSL service uses the higher frequencies. The filters ensure that the DSL service does not interfere with your voice conversation.
Yes. As with a voice conversation, a fax transmission uses the lower frequencies of the signal allowing DSL service to utilize the higher frequencies. However, if your telephone and fax machine are both connected to the same telephone line as your DSL service, you will not be able to use both the telephone and fax at the same time
Yes. However, you must install a filter on the line that is shared with your DSL service. Check which line is used for your DSL service, and plug a telephone into the jack and call the telephone number associated with your DSL service provided in the Account Information sheet. If the telephone rings, this is the line where you must install a filter.
No. DSL frequency is not affected by the calling features on your telephone line.
Your DSL service is an
26 | McLeodUSA DSL Help Desk: |
