Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

Monitor is blank

Camera is off.

20

 

 

Battery exhausted.

20

 

 

Standby mode for saving power: Press the

13, 15

 

 

 

power switch, shutter-release button, A

 

 

 

 

button, c button, or b (e movie-record)

 

 

 

button

 

 

 

When flash lamp flashes red, wait until flash

30

 

 

has charged.

 

 

 

Camera and computer are connected via USB

95

 

 

cable.

 

 

 

Camera and TV are connected via audio/video

91

 

 

 

cable.

 

 

Monitor is hard to read

Adjust monitor brightness.

110

 

 

Monitor is dirty. Clean monitor.

127

 

Camera turns off without

Battery exhausted.

20

 

warning

Camera has turned off automatically to save

116

 

 

power.

 

 

 

Battery is cold.

126

 

 

 

 

 

 

Date and time of recording are

Images captured while the clock is not set will

16

 

not correct

 

have a time stamp of “00/00/0000 00:00”;

 

Technical

 

movies will be dated “01/ 01/2012 00:00”. Set

106

 

Check camera clock regularly against more

 

 

 

the correct date and time using Time zone

 

Notes

 

 

and date in the setup menu.

 

 

 

accurate timepieces and reset as required.

 

 

 

 

 

 

 

 

 

 

No indicators displayed in

Hide info is selected for Photo info.

110

 

monitor

Select Show info.

 

 

Print date not available

Camera clock has not been set.

16, 106

 

Date not imprinted on images

Print date cannot be used with the current

 

 

even when Print date is

shooting mode.

112

 

enabled.

Print date cannot be used when recording

 

 

 

 

 

movies.

 

 

 

 

 

 

Screen for setting date and time

The clock battery is exhausted; all settings were

108

 

is displayed when camera is

restored to their default values.

 

 

turned on.

 

 

 

 

Camera settings reset.

 

 

 

 

 

 

 

 

136

Page 148
Image 148
Nikon L310, 26331 user manual Troubleshooting, Display, Settings and Power Supply, 136, Hide info is selected for Photo info