Troubleshooting

 

Problem

Cause/Solution

A

 

Streaks of light or partial

Smear may occur when the camera is aimed at a

128

 

discoloration are visible in the

bright subject. When using multi-16, sport

 

 

monitor.

continuous, or when recording movies, avoid

 

 

 

bright objects such as the sun, reflections of the

 

 

 

sun, and electric lights.

 

 

 

 

 

 

Bright specks appear in images

Flash is reflecting off particles in air. Set flash

7, 28

 

captured with flash.

mode to W(Off).

 

 

 

 

 

 

Flash does not fire.

Flash mode is set to W(Off).

7, 28

 

 

Scene mode in which flash does not fire is

35

 

 

selected.

 

 

 

Sport continuous mode is selected.

48

 

 

A feature that cannot be used with the flash is

61

 

 

selected.

 

 

Digital zoom cannot be used.

Digital zoom cannot be used in the following

 

 

 

situations.

 

 

 

When Portrait, Night portrait, or Pet

36, 37,

 

 

portrait is selected for scene mode

43

 

 

When smart portrait mode is selected

46

 

 

When Multi-shot 16 is selected for

58

 

 

Continuous

 

 

Image mode not available.

A feature that cannot be used with image mode

61

 

 

is selected.

 

 

 

 

 

 

No sound when shutter is

Off is selected for Sound settings > Shutter

115

 

released.

sound in setup menu. Depending on the

 

 

 

current shooting mode or settings, the shutter

 

Technical

 

sound is not heard even when set to On.

 

Images appear smeared.

Lens is dirty. Clean lens.

127

 

 

 

 

 

 

Hues are unnatural.

White balance or hue is not adjusted properly.

56

 

 

 

 

Notes

Randomly spaced bright pixels

The subject is dark, so shutter speed is too slow

 

(“noise”) appear in image.

or ISO sensitivity is too high.

 

 

 

Noise can be reduced by using flash.

28

 

 

Select a lower ISO sensitivity.

59

 

Images are too dark

Flash mode is set to W(Off).

7, 28

 

(underexposed).

Flash window is blocked.

22

 

 

Subject is beyond flash range.

28

 

 

Adjust exposure compensation.

32

 

 

Raise the ISO sensitivity.

59

 

 

Subject is backlit. Select the Backlighting

28, 41

 

 

scene mode, or raise the flash and set the flash

 

 

 

mode to X (fill flash).

 

 

Images are too bright

Adjust exposure compensation.

32

 

(overexposed).

 

 

138

Page 150
Image 150
Nikon L310, 26331 user manual 138, When Portrait, Night portrait, or Pet, Continuous