Troubleshooting

 

Problem

 

Cause/Solution

A

 

Randomly spaced bright

Shutter speed too slow or ISO sensitivity is high as

 

 

the subject is dark. Noise can be reduced by:

 

 

pixels (“noise”) appear in

 

 

•

Using flash.

55

 

image.

 

• Specifying a lower ISO sensitivity setting.

39, E42

 

 

 

 

 

 

 

Randomly spaced bright

When recording movies in dim lighting, the image

 

 

may become somewhat “grainy” in appearance.

 

 

pixels (“noise”) appear in

–

 

This occurs when the ISO sensitivity increases, and

 

movies.

 

 

it does not indicate a malfunction.

 

 

 

 

 

 

 

 

 

 

• The flash mode is set to c(Off)

56

 

 

• Flash window is blocked.

28

 

 

• Subject is beyond flash range.

55

 

Images are too dark

•

Adjust exposure compensation.

61

 

(underexposed).

•

Increase ISO sensitivity.

39, E42

 

 

• Subject is backlit. Select Backlighting scene

48, 55

 

 

 

mode or set the flash mode setting to X (Fill

 

 

 

 

flash).

 

 

 

 

 

 

 

Images are too bright

Adjust exposure compensation.

61

 

(overexposed).

 

 

 

 

 

 

 

 

 

 

When taking pictures with b(Auto with red-eye

 

 

 

reduction) or fill flash with slow sync and red-eye

 

 

Unexpected results

reduction in Night portrait scene mode, In-

 

 

when flash set to

Camera Red-Eye Fix may be applied to areas not

44, 55

Technical

b(Auto with red-eye

affected by red-eye. Use any scene mode other

 

reduction).

reduction) and try shooting again.

 

 

than Night portrait, and change the flash mode

 

 

 

to any setting other than b(Auto with red-eye

 

Notes

 

 

 

 

 

• Under some shooting conditions, facial skin

70

 

 

and

Skin tones are not

 

tones may not be softened.

 

• Select e(Skin softening) for Glamour

70, E23

softened.

Index

 

 

retouch in the retouch menu for images

 

 

 

containing four or more faces.

 

 

 

 

 

 

 

 

 

 

 

It may take more time to save images in the

 

 

 

following situations.

 

 

 

• When the noise reduction function is in

–

 

Saving images takes

 

operation.

 

 

time.

• When flash mode is set to b(Auto with red-

56

 

 

 

eye reduction).

 

 

 

• When the skin softening function is applied

43, 44, 70,

 

 

 

while shooting.

E47

 

 

 

 

 

 

When shooting with backlighting or when a very

 

 

Colored circles or light

strong light source (such as sunlight) is in the

 

 

frame, colored circles or light streaks (ghosting)

 

 

streaks appear in the

–

 

may occur. Change the position of the light source,

 

monitor or images.

 

 

or frame the picture so that the light source does

 

 

 

 

 

 

not enter the frame and try again.

 

 

 

 

 

 

F10