Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

Problem

Cause/Solution

A

 

 

 

• Wait for recording to end.

 

 

 

 

• If the problem persists, turn the camera off.

 

 

 

 

If the camera does not turn off, remove and

 

 

 

The camera is

reinsert the battery or batteries or, if you are using

 

 

 

an AC adapter, disconnect and reconnect the AC

 

 

 

on but does not

–

 

adapter.

 

respond.

 

 

 

Note that although any data currently being

 

 

 

 

 

 

 

 

recorded will be lost, data that have already been

 

 

 

 

recorded will not be affected by removing or

 

 

 

 

disconnecting the power source.

 

 

 

 

 

 

 

 

The camera

• The battery is exhausted.

7, 8, F3

 

• The power switch is enabled a few seconds after

–

 

cannot be

 

the battery is inserted. Wait a few seconds before

 

 

 

turned on.

 

 

 

pressing the power switch.

 

 

 

 

 

 

 

 

• The camera automatically turns off to save power

15

 

 

The camera

(auto off function).

 

 

 

• The camera and battery may not work properly at

F3

 

turns off

 

low temperatures.

 

 

 

without

 

 

 

• The inside of the camera has become hot. Leave

–

 

warning.

 

the camera off until the inside of the camera has

 

 

 

 

 

 

 

 

cooled, and then try turning it on again.

 

 

Technical

 

• The camera is off.

11

 

 

• The camera automatically turns off to save power

15

 

 

 

(auto off function).

 

 

Notes

The monitor is

• The flash lamp flashes while the flash is charging.

16

 

Wait until charging is complete.

 

 

blank.

• The camera is connected to a TV or computer.

–

and

 

 

 

 

• The camera and smart device are connected using

–

Index

 

Wi-Fi connection and the camera is operated by

 

 

 

 

 

 

 

remote control.

 

 

 

 

The camera may become hot when used for an

 

 

 

 

 

 

 

The camera

extended period of time to record movies or send

–

 

becomes hot.

images, or when used in a hot environment; this is

 

 

 

 

 

not a malfunction.

 

 

 

F7