Problem

Cause/Solution

A

 

 

 

Use the flash.

16, 35

 

 

 

Increase the ISO sensitivity value.

47, 49

 

 

Images are

Enable Photo VR when shooting still images.

47, 51,

 

 

blurred.

Enable Movie VR when recording movies.

54

 

 

 

Use a tripod to stabilize the camera (using the self-

37

 

 

 

timer at the same time is more effective).

 

 

 

 

 

 

 

 

Bright specks

 

 

 

 

appear in

The flash is reflecting off particles in the air. Lower

 

 

 

images

35

 

 

the flash, and set the flash mode setting to W(off).

 

 

captured with

 

 

 

 

 

 

 

flash.

 

 

 

 

 

 

 

 

 

Flash does not

A shooting mode that restricts the flash is

E14

 

 

selected.

 

 

 

fire.

 

 

 

A function that restricts the flash is enabled.

44

 

 

 

 

 

 

• Digital zoom is set to Off or Crop in the setup

47, 54

 

 

Digital zoom

menu.

 

 

 

Digital zoom cannot be used with certain

46, 54

 

 

cannot be used.

 

 

 

shooting modes or when using certain settings in

 

 

 

 

other functions.

 

 

 

Image size not

A function that restricts the Image size option is

44

 

 

enabled.

 

 

 

available.

When the scene mode is set to Easy panorama,

E11

 

 

 

the image size is fixed.

 

 

 

No sound when

Off is selected for Shutter sound in Sound

 

 

 

settings in the setup menu. No sound is produced

46, 54

 

 

the shutter is

with some shooting modes and settings, even when

 

 

released.

 

 

 

On is selected.

 

 

 

 

 

Technical

 

AF-assist

Off is selected for the AF assist option in the setup

 

 

shooting mode, even when Auto is selected.

 

 

 

illuminator

menu. AF-assist illuminator may not light depending

47, 54

 

 

does not light.

on the position of the focus area or the current

 

 

 

 

 

Notes

 

 

 

 

 

smeared.

The lens is dirty. Clean the lens.

F6

 

 

Images appear

 

 

and

 

 

 

 

 

Colors are

White balance or hue is not adjusted properly.

47, 49,

Index

 

unnatural.

E5

 

 

 

Randomly

The subject is dark and the shutter speed is too slow

 

 

 

spaced bright

or ISO sensitivity is too high. Noise can be reduced

 

 

 

 

 

pixels (“noise”)

by:

 

 

 

appear in

Using the flash

16, 35

 

 

image.

Specifying a lower ISO sensitivity setting

47, 49

F10