Problem

Cause/Solution

A

 

 

Screen for

 

 

 

 

setting time

 

 

 

 

zone and date

 

 

 

 

is displayed

The clock battery is exhausted; all settings were

 

 

 

when the

11, 12

 

 

restored to their default values.

 

 

camera is

 

 

 

 

 

 

 

turned on.

 

 

 

 

The camera

 

 

 

 

settings reset.

 

 

 

 

The camera

Depending on the Autofocus mode setting or the

20, 47,

 

 

shooting mode, the camera may produce an audible

 

 

makes sound.

50, 51

 

 

focusing sound.

 

 

 

 

 

 

 

 

 

 

 

 

Some functions cannot be used with other menu

44

 

 

Unable to select

options.

 

 

 

a menu.

Some menus are not available when Wi-Fi is

E51

 

 

connected. Terminate the Wi-Fi connection.

 

 

 

Shooting Issues

 

 

 

 

 

 

 

Problem

Cause/Solution

A

 

 

Cannot switch

 

 

 

 

to shooting

Disconnect the HDMI cable or USB cable.

57

 

 

mode.

 

 

 

 

 

When the camera is in playback mode, press the

2, 18

 

 

 

cbutton, shutter-release button, or b(e)

 

 

 

 

button.

 

 

 

 

When menus are displayed, press the dbutton.

48

 

 

Cannot take

When the scene mode is Night portrait or

23

 

Technical

Backlighting with HDR set to Off, raise the flash.

 

 

pictures or

 

 

 

 

 

The flash is charging while the flash lamp is

16

 

 

record movies.

 

 

flashing.

 

 

 

 

 

 

 

 

The camera and smart device are connected using

56

 

Notes

 

Wi-Fi connection and the camera is operated by

 

 

 

 

 

 

 

remote control.

 

 

and

 

The battery is exhausted.

7, 8, F3

 

 

 

 

auto selector or Close-up scene mode, or macro

39, E3,

Index

 

The subject is too close. Try shooting using Scene

20, 21,

 

 

The camera

mode.

E5

 

cannot focus.

The subject is hard to focus on.

E17

 

 

Set AF assist in the setup menu to Auto.

47, 54

 

 

 

Turn the camera off and then on again.

 

 

F9