TROUBLESHOOTING (CONT’D)
ERROR MESSAGE | SOLUTION | |
ANTENNA |
|
|
Problem with antenna | a) | Check antenna connection |
connection | b) | Check antenna cable for |
|
| shorts |
UPDATING
User encryption code has changed and is being updated
Wait for encryption code to finish updating
NO SIGNAL
Signal is too weak to | Confirm that antenna has not |
tune in | moved or is being obstructed |
| from “line of sight” to satellite |
|
|
OFF AIR |
|
Selected channel is not | Tune to another channel |
currently broadcasting |
|
|
|
OR CHANNEL |
|
Channel SID is no longer | Tuner will switch automatically to |
available | Channel 1 |
Metadata not available | No action required |
for Artist Name/Feature, |
|
or Song/Program Title |
|
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