User’ Guide 29
communications with your cable service provider.
• If your PC is connected to a hub or gateway, try connecting the PC directly into the cable
modem.
• If you are using a cable splitter, try removing the splitter and connect the cable modem
directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
• Your Ethernet or coaxial cable may be damaged. Try using another cable.
• If none of these suggestions work, contact your cable service provider for further
assistance.