Troubleshooting
22. Troubleshooting
Problem | Possible cause | Possible solution | |
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My phone isn’t | Charger and phone are | Check connection | |
charging. | not properly connected. | between charger and | |
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| phone/charger stand | |
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| and phone. | |
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| Charger is not properly | Make sure charger is | |
| plugged in. | properly plugged into | |
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| wall outlet. | |
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My phone isn’t | Battery is not charged. | Charge the battery. | |
making/answering |
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Poor signal strength | If you are indoors, move | ||
calls. | |||
| toward a window. | ||
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| Outside of service area. | Change locations until | |
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| the phone displays | |
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| service available. | |
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I can’t listen to my | You don’t have voice | Call your wireless | |
voice messages. | mail service. | service provider. | |
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| You have not set up | Call your wireless | |
| your voice mailbox with | service provider. | |
| your service provider. |
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| You have not saved your | See page 32. | |
| voice mail number in |
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| your phone. |
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| The voice mail number | Call your wireless | |
| you have saved is | service provider. | |
| incorrect. |
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| You have forgotten your | Call your wireless | |
| password or are entering | service provider. | |
| it incorrectly. |
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