TROUBLESHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-

free at 1-888-825-2588, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor that meets all of the specifications described on page 8. Important: The treadmill is not compatible with GFCI-equipped outlets.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill

 

 

 

 

 

c

 

near the power cord. If the switch protrudes as

 

 

 

 

 

 

shown, the circuit breaker has tripped. To reset the

 

 

 

 

circuit breaker, wait for five minutes and then press

 

 

 

 

the switch back in.

 

 

Tripped

 

 

 

 

 

 

 

 

 

 

PROBLEM: The power turns off during use

Reset

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. If the treadmill still will not run, please call our Customer Service Department, toll-free.

PROBLEM: The displays of the console do not function properly

SOLUTION:

a. Remove the key from the console and

unplug the

 

power cord.

Carefully tip the treadmill down as shown

 

in drawing a. Remove the 1” Screws (33)

and 2”

 

Screws (3) from the hood. Raise the Uprights (69) and

 

carefully remove the hood.

 

Locate the Reed Switch (10) and the Magnet (7) on

 

the left side of the Pulley (8). Turn the Pulley until the

 

Magnet is aligned with the Reed Switch.

Make sure

that the gap between the Magnet and the Reed

 

Switch is about 1/8”.

If necessary, loosen the Screw

(27)and move the Reed Switch slightly. Retighten the Screw. Re-attach the hood, making sure the screw are

in their same holes. Run the treadmill for a few min- utes to check for a correct speed reading.

a

 

 

33

69

3

 

1/8”

8

27

 

10

7

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Image 27
NordicTrack NTL16920 Troubleshooting, Problem The power turns off during use, Solution, Power cord, Switch is about 1/8