Call-me-First mode | Nortel Networks 3100 manual

Advanced functions

Figure 12: Direct outbound mode

Direct Outbound mode requires an Outgoing Call Service DN configured in your MCC 3100 settings. For more information, see “System settings” on page 26.

When the MCC 3100 is configured for Direct Outbound mode, you can switch from Direct Outbound mode to Call-me-First mode for advanced calls. See “Advanced call” on page 52.

Call-me-First mode

In Call-me-First mode, your calls are completed in two steps. First the enterprise telephony system calls you. After you answer, the enterprise telephony system calls the other party. See “Call-me-First mode” on page 50.

Figure 13: Call-me-First mode

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Nortel Networks 3100 manual Call-me-First mode

Contents

Nortel Mobile Communication Client 3100 for Nokia Page Contents MCC 3100 configuration Acronyms Contents Other changes FeaturesNew in this release Revision history New in this release Getting help from the Nortel Web site How to get helpGetting help over the phone from a Nortel Solutions Center Getting help through a Nortel distributor or reseller MCC 3100 features Introduction Before you begin System and network requirements System requirements Network specificationsImportant Notice Related publications Server specificationAbout this guide Software installation Installing the MCC 3100 for Nokia software from a computer Nokia phone browser installs Click File Manager Installing the MCC 3100 for Nokia software over the air Select Tools App. mgr Select Move To Menu Select InstallatMoving the MCC 3100 icon to the menu screen Upgrading the MCC 3100 for Nokia software from a computer Uninstalling the MCC 3100 for Nokia software Upgrading the MCC 3100 for Nokia software over the air CA root certificate installation On the Menu screen, select Office File mgr Documents Select Options Open Configuring initial Nokia parameters MCC 3100 configurationInitial configuration System Settings Preferences System settings Outgoing Call Service DN structure Configuring your system settings System Settings fields Field Settings Preferences screen fields Configuring your personal preferencesPersonal preferences Field Settings Call settings Configuring your call settings Call Settings Basic functions Starting and exiting the MCC 3100 application Logging on and logging off Hiding the MCC 3100 application Overview of the main screen Status panel Groups link Recent link and preview panelFriends link and preview panel Corp Dir link Shortcut Keys Accessing screensNavigating screens Shortcut keys Accessing HelpGreen call and red hangup buttons Help screen Basic functions Adding a friend Advanced functionsFriends New friend screen Adding a friend Field Settings Importing a friend To add a friend from the Logs screen Editing a friend To add a friend from the Search Results screen To edit a friend Edit friend screen To delete a friend from the MCC 3100 local address book Searching the corporate directoryDeleting a friend Search results screen Call modes Direct Outbound modePlacing Calls Call-me-First mode Dialing a number Calling a friendCalling from your extension Advanced call To place an Advanced Call Place call prefix Receiving calls Incoming call Adding friends to a group GroupsAdding a group Managing friends in a group Add to group screen Group management screen Managing a group Placing and managing group calls Initiating a group call Group-Call screen Managing group calls Joining a group call that is in progress Leaving or ending a group call Logging Events Viewing entries on the main screen Viewing entries on the Logs screen Logs screen Call icons To delete one entry Sorting entries on the Logs screenDeleting entries in the Logs screen To delete all entries Managing voice mailCalling voice mail system Voice mail message waiting indication MCG 3100 calls the voice mail server Advanced functions Acronyms Acronyms VPN Page Legal Notice