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Nortel Networks warranty Broadcast Server Overview

Models: Broadcast Server

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Broadcast Server Overview

Chapter 1 Introduction to Broadcast Server

Broadcast Server Overview

Broadcast Server Overview

Broadcast Server, a server-based application, manages alerts created by Broadcast Server users and sent to subscribers, according to rules and schedules defined by the Broadcast Server administrator and the individual alert creators. Broadcast Server users are individuals with an account on Broadcast Server. Subscribers are Nortel IP telephones.

Broadcast Server requires the Application Gateway for operation. While Broadcast Server provides an interface for creating and scheduling alert delivery, the Application Gateway manages alerts and transforms alerts for delivery to IP telephones. The Application Gateway also provides the Broadcast Server with device information and handles all communication with the IP telephones. The following illustration shows the general flow of an alert from a user to an IP telephone.

The following topics describe the basic concepts of Broadcast Server:

•Users, page 3

•Subscribers and Distribution Lists, page 3

•Alerts, page 4

•Sending Alerts, page 5

•BCS Interaction with Phones, page 5

2Broadcast Server User Guide

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Nortel Networks warranty Broadcast Server Overview, Users, page Subscribers and Distribution Lists, page Alerts, page

Contents

Configuration and Operation Broadcast Server User GuideNortel Application Gateway 1000/2000 Nortel Application Gateway ReleasePage Configuring Broadcast Server ContentsOpening and Using the Broadcast Server Interface Initial ConfigurationThe Subscriber Management List Quick FAQ The Subscriber Page The User Page User information PasswordShared distribution list access General user permissions Alert access Subscriber settingsThe External Services Management List Quick FAQ C H A P T E R 9 External Service ManagementC H A P T E R 12 Troubleshooting The External Service PageSubscribers Response PushMessageResponse Response Push XML Reference Recipient Subject, Body, Image, Audio, Button ScheduleDistributionList Request Member ServerRegistration Response Character Set and Character Entities XML DeclarationAudience PrefaceOrganization Related Documentation Related Documentationviii Broadcast Server User Guide Chapter Opening and Using the Broadcast Server Interface, pageConfiguring Broadcast Server, page Introduction to Broadcast ServerUsers, page Subscribers and Distribution Lists, page Alerts, page Broadcast Server OverviewSending Alerts, page BCS Interaction with Phones, page Users Subscribers and Distribution ListsAlerts Sending Alerts BCS Interaction with PhonesOpening and Using the Broadcast Server Interface Configuring Broadcast Server Initial ConfigurationBroadcast Server Maintenance Application Gateway and Broadcast Server Operation ChapterChapter 2 Application Gateway and Broadcast Server Operation 10 Broadcast Server User GuideComponent Versions System ManagementChapter Administrative contact Server configurationRun configuration wizard Feature request URLHome page tips Chapter 3 System Management Home page tips 14 Broadcast Server User GuideCheck the Show only new, critical messages checkbox at Quick FAQSystem Messages Click here to send this message to the support group linkChapter 4 System Messages Quick FAQ 16 Broadcast Server User GuideThe User Management List User ManagementChapter Chapter 5 User Management Quick FAQ Administrator userQuick FAQ 18 Broadcast Server User GuideThe User Page PasswordUser information Shared distribution list access General user permissionsAlert access Chapter 5 User Management The User Page 22 Broadcast Server User GuideThe Subscriber Management List Subscriber ManagementChapter Quick FAQ Go to the Distribution List Management page, select theDistribution List Management page and modify the list’s Chapter 6 Subscriber Management Quick FAQThe Subscriber Page Subscriber settingsSubscriber information Distribution list membership settingEmergency alerts are not subject to this setting subscriber. Emergency alerts are not subject to thisThe Distribution List Page Distribution List ManagementChapter Chapter 7 Distribution List Management The Distribution List Page Automatically created distribution listsList ownership 28 Broadcast Server User GuideSharing distribution lists Quick FAQThe Distribution List Page The Distribution List Membership Page The Distribution List User Permissions Page Adding and removing distribution list membersGranting users permission to send to the list Revoking users’ permission to send to the list34 Broadcast Server User Guide The Media List Media ManagementChapter System media Media linkage Media ownershipQuick FAQ Uploading a media file The Media PageSupported graphic formats Supported audio formats Microsoft Windows wave audio formatChapter 8 Media Management The Media Page 40 Broadcast Server User GuideThe External Services Management List External Service ManagementChapter Chapter 9 External Service Management Quick FAQ The External Service PageQuick FAQ 42 Broadcast Server User GuideThe URL field contains the URL that will be passed to devices that allows them to access the service Chapter 9 External Service Management The External Service Page 44 Broadcast Server User GuideThe Alert List Broadcast Alert ManagementChapter Column Descriptions Normal alerts Alert TypesEmergency alerts Background alertsChapter 10 Broadcast Alert Management Quick FAQ Quick FAQ48 Broadcast Server User Guide Title The Alert PageAlert active checkbox Deliver this alert fordistribution lists PrioritySend to the following Button definitionsUse audio alert Chapter 10 Broadcast Alert Management The Alert PageChapter 10 Broadcast Alert Management The Alert Page 52 Broadcast Server User GuideMy Preferences Changing your passwordSetting the maximum list entries to display Set the number of alerts per pageChapter 11 My Preferences Setting the maximum list entries to display 54 Broadcast Server User GuideCommon problems TroubleshootingChapter Chapter 12 Troubleshooting Common problems 56 Broadcast Server User GuidePush XML API Operation, page Push XML Reference, page Appendix APush XML API Sample ASP Pages, pageTo enable the Push XML API on the Application Gateway To program an application to use the Push XML APIPushMessage Request, page DistributionList Request, page Push XML API OperationPushMessage Request ServerRegistration Response, page Subscribers Response, pageRecipient, page Subject, Body, Image, Audio, Button, page RecipientSubject, Body, Image, Audio, Button Schedule, pageSchedule Member DistributionList RequestMember, page Subscribers Response ServerRegistration ResponsePushMessageResponse Response XML Declaration Push XML ReferenceCharacter Set and Character Entities Character Set and Character Entities, page XML Declaration, pageParent Element ManagePushMessageElement AttributesAttributes ElementParent Element EnumerationAttributes ElementParent Element EnumerationDistributionList id=2 name=accounting action=create /DistributionList ManageDistributionListsManageDistributionLists DistributionList ManageDistributionListsServerRegistration SubscribersParent Element PushMessageResponseElement Attributesdistributionlist.asp Sample ASP Pagesdistributionlist.asp, page schedulemessage.asp, page Load the XML into an XMLDOM object Appendix A Push XML API Sample ASP Pages72 Broadcast Server User Guide Appendix A Push XML API Sample ASP Pages schedulemessage.aspThe image paths and IP addresses in schedulemessage.asp are examples Broadcast Server User GuideTell the user what happened Appendix A Push XML API Sample ASP Pages74 Broadcast Server User Guide Page Nortel Application Gateway 1000/2000 Broadcast Server User GuideConfiguration and Operation Copyright 2008 Nortel Networks. All Rights Reserved