Nortel Networks Broadcast Server warranty Alerts

Chapter 1 Introduction to Broadcast Server

Broadcast Server Overview

on configuring connections to LDAP and CSV directory sources, refer to the “LDAP/CSV Directory Configuration” chapter in the Application Gateway Administration Guide.

The Broadcast Server administrator can see all distribution lists while individual users can only see those lists they own and those that have been shared with them by the administrator. By default, the distribution lists created automatically from LDAP or CSV information are available only to the administrator (private).

To make a distribution list available to other users, the administrator must change the list ownership to shared, and then specify which users can use the list. For more information on distribution lists, see “Distribution List Management” on page 27.

Alerts

An alert is the basic content item in the Broadcast Server and represents the information to be pushed to a phone. Alerts are delivered to the subscriber without requiring the subscriber to request outstanding alerts. An alert might consist of a meeting reminder that is scheduled for delivery at a particular date and time, or an Emergency announcement that takes precedence over other audio activity, including the playing of voicemail messages.

Alerts can include an audio notification which plays on the phone’s speakerphone or in the earpiece if the user is on the phone.

Alert content can consist of text and/or graphics (not all phones support graphics). An alert can also include up to two soft keys which cause the phone to either dial a number or link to a URL or an external service. For example, a soft key might:

•Cause the phone to go off-hook and dial a number associated with the alert (perhaps dialing the number for the restaurant whose menu is currently being displayed on the phone).

•Link to an external service that allows an alert to serve as the “front-end” for a specialized back-end system (such as a company’s Human Resources Web site).

•Display a Web URL (perhaps a page that contains event information).

4Broadcast Server User Guide