Nortel Networks M7410 - page 26

Answering calls 25

P0908510 Issue 02 Enterprise Edge Feature Programming Telephone Guide

On a M7100 telephone:

1. Press ƒ£‹. The first party is on hold.

2. Press ˙, if necessary, to switch parties.

You can re-establish the conference.

3. Press ƒ‹.

4. Take the held call off hold. This is not necessary for the M7100 telephone.

Removing yourself from a conference

ƒ‡‚

You can remove yourself from a conference, and connect the other two callers

through your Enterprise Edge system.

Enter the Transfer feature code ƒ‡‚.

When you remove yourself from a conference using the Transfer feature, and both

callers are from outside your system, one of the callers must have called you on a

disconnect supervised line, or the call is be disconnected.

Displays

You are trying to add a fourth party to your confer ence

call, or to join two conferences together. Release one

call from the conference before adding another, or

keep the two conferences separate.

You have put a conference call on hold.

You have tried to make a conference call, but your

system is already handling its maximum number of

conference calls.

You are on a conference with the two lines or

telephones shown. You can drop out of the conference

and leave the other two parties connected

(Unsupervised Conference) by pressing TRANSFER or

entering the Transfer feature code.

You have activated the Conference feature with one

call active and another on hold. Press the line of the

call on hold to bring that person into the conference.

For other displays, see Common feature displays on page 125.

3 parties only

Conf. on hold

Conference busy

Line001 221

TRANSFER

Press held line

Contents

Main Page Page Contents Page Page Page Page Page Page Page Getting Started Using this guide Before you start What youll need to do programming Understanding the telephone buttons M7310 Page Answering calls Answering incoming calls with Hunt Groups Answering an incoming call What line indicators mean Rings you may hear Answering calls at a prime telephone Using a central answering position (CAP) module Release button Hearing aid compatibility Viewing information about a call on the display Page Picking up a call ringing at another telephone Page Page Creating a Conference Call Page Page Listening to a call as a group Using Handsfree/Mute Page Page Turning Privacy on or off for a call Checking call length using Call Duration Timer Page Making calls Choosing a line using a line button Line pools Page Changing how you dial your calls When the internal number you have called is busy Page Time savers for making calls Storing a number on a memory button for Autodial Page Using Last Number Redial Preventing a telephone from using Last Number Redial Using Speed Dial Making a speed dial call Using Saved Number Redial Preventing a telephone from using Saved Number Redial Handling many calls at once Using Hold Using Call Queuing Transferring calls Using the transfer feature Page Using Camp-on Parking a call Call Park can be disabled by your installer. Displays Using Callback Forwarding your calls Forwarding your calls to another telephone Page Page Line Redirection Page Displays while redirecting lines Displays while canceling redirection Page Page Communicating in the office Paging Page Sending messages Viewing your messages Page Page Using Voice Call Page Tracking your incoming calls Using Call Log Page Page Page Page Using voice mail Customizing your telephone Finding out what a button does using Button Inquiry Making the display darker or lighter using Contrast adjustment Changing the language on the display Programming a feature code onto a memory button Page Applying button cap labels Identifying the telephones Enterprise Edge default button assignments Rules of default button assignment Page Moving line buttons Changing the type of ring Adjusting the Ring volume Hiding the message or calls indication Page Hunt Groups Members of the group Distribution mode Telephone features Installing Enterprise Edge telephones Naming a telephone or a line Moving telephones Stopping calls from ringing at your telephone using Do Not Disturb (DND) Using Background Music ISDN PRI Benefits ISDN PRI features Page Page Service provider features ISDN applications for PRI Page Using System features Using alternate or scheduled services Turning Services on and off Turning Services on and off using feature codes Page User passwords Using special telephones Page Using Set lock Changing Set Lock programming for a telephone Using an auxiliary ringer Using Host System dialing signals Page Using your Enterprise Edge system from an external location Direct inward system access (DISA) Ton es Using Class of Service (COS) passwords General System features Pulse or tone dialing Disconnect supervision Hunt Groups Internal numbers Tar g et l in e Line pools Overflow call routing M7100 telephone Page Hospitality Services Page Page Page Page Page Companion Features Using your portable telephone Page Page Page Troubleshooting Using the alarm telephone Reporting and recording alarm codes Testing the telephone Page Page Page Common feature displays You may see the following displays when you use a feature. Page Page Page Appendix A: Feature Codes Page Page Features sorted by activation code Page Page Index