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Nortel Networks M7410 User passwords, Using special telephones

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98 Using System features

Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 02

The control telephone can override Services that are turned on and off according to

a schedule at any time by entering a Services feature code, and selecting a different

schedule. This override remains in effect until it is canceled. If you select a schedule

with an asterisk (*), the next automatic service schedule comes into effect at the

programmed time.

Direct-dial calls to a direct-dial telephone ring at the extra-dial telephone (the extra-

dial telephone is designated by your installer) only when you enter the Ringing

service feature code (ƒ°‡⁄) at that direct-dial telephone. Note that only

the extra-dial telephone is activated, not the actual Ringing service (unless that

direct-dial telephone is a control telephone).

User passwords

User passwords prevent unauthorized or unintentional changes to your Enterprise

Edge system. There are two types of user password: Registration and Call Log.

Registration password

The Registration password is used to control the registration of Companion

portables to the Enterprise Edge system. For more information see the Enterprise

Edge Programming Operations Guide.

Clearing a Call Log password

If an individual has forgotten their Call Log password, you can clear it in

programming. The individual can then enter a new password from his or her

telephone.

You need to start a Unified Manager session to program this feature. For more

information about programming using the Unified Manager, see the Enterprise

Edge Programming Operations Guide.

Using special telephones

Direct-dial

You can reach the direct-dial telephone by dialing a single digit. The direct-dial

telephone is usually in a central location, such as a attendant’s desk. You can have

up to five direct-dial telephones for your Enterprise Edge system. It is usually the

prime telephone or the central answering position (CAP).

The direct-dial telephone can send up to 30 messages and can invoke Services to

activate the extra-dial telephone.

Tip

Enterprise Edge provides six service schedules named Night, Lunch, Evening,

Sched 4, Sched 5, and Sched 6. Your installer can change these names to suit

your business.

Contents

Main Page Page Contents Page Page Page Page Page Page Page Getting Started Using this guide Before you start What youll need to do programming Understanding the telephone buttons M7310 Page Answering calls Answering incoming calls with Hunt Groups Answering an incoming call What line indicators mean Rings you may hear Answering calls at a prime telephone Using a central answering position (CAP) module Release button Hearing aid compatibility Viewing information about a call on the display Page Picking up a call ringing at another telephone Page Page Creating a Conference Call Page Page Listening to a call as a group Using Handsfree/Mute Page Page Turning Privacy on or off for a call Checking call length using Call Duration Timer Page Making calls Choosing a line using a line button Line pools Page Changing how you dial your calls When the internal number you have called is busy Page Time savers for making calls Storing a number on a memory button for Autodial Page Using Last Number Redial Preventing a telephone from using Last Number Redial Using Speed Dial Making a speed dial call Using Saved Number Redial Preventing a telephone from using Saved Number Redial Handling many calls at once Using Hold Using Call Queuing Transferring calls Using the transfer feature Page Using Camp-on Parking a call Call Park can be disabled by your installer. Displays Using Callback Forwarding your calls Forwarding your calls to another telephone Page Page Line Redirection Page Displays while redirecting lines Displays while canceling redirection Page Page Communicating in the office Paging Page Sending messages Viewing your messages Page Page Using Voice Call Page Tracking your incoming calls Using Call Log Page Page Page Page Using voice mail Customizing your telephone Finding out what a button does using Button Inquiry Making the display darker or lighter using Contrast adjustment Changing the language on the display Programming a feature code onto a memory button Page Applying button cap labels Identifying the telephones Enterprise Edge default button assignments Rules of default button assignment Page Moving line buttons Changing the type of ring Adjusting the Ring volume Hiding the message or calls indication Page Hunt Groups Members of the group Distribution mode Telephone features Installing Enterprise Edge telephones Naming a telephone or a line Moving telephones Stopping calls from ringing at your telephone using Do Not Disturb (DND) Using Background Music ISDN PRI Benefits ISDN PRI features Page Page Service provider features ISDN applications for PRI Page Using System features Using alternate or scheduled services Turning Services on and off Turning Services on and off using feature codes Page User passwords Using special telephones Page Using Set lock Changing Set Lock programming for a telephone Using an auxiliary ringer Using Host System dialing signals Page Using your Enterprise Edge system from an external location Direct inward system access (DISA) Ton es Using Class of Service (COS) passwords General System features Pulse or tone dialing Disconnect supervision Hunt Groups Internal numbers Tar g et l in e Line pools Overflow call routing M7100 telephone Page Hospitality Services Page Page Page Page Page Companion Features Using your portable telephone Page Page Page Troubleshooting Using the alarm telephone Reporting and recording alarm codes Testing the telephone Page Page Page Common feature displays You may see the following displays when you use a feature. Page Page Page Appendix A: Feature Codes Page Page Features sorted by activation code Page Page Index