Nortel Networks M7410 - page 29

28 Answering calls

Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 02

Place the telephone so that any unavoidable local noise (such as an air conditioner)

is behind it. This limits the amount of disruptive background noise.

Changing Handsfree for a telephone

You can program the type of Handsfree used with each telephone or activate

Handsfree Answerback.

You need to start a Unified Manager session to program this feature. For more

information about programming using the Unified Manager, see the Enterprise

Edge Programming Operations Guide.

There are three ways to set Handsfree for an individual telephone:

Both Auto and standard Handsfree allow you to use a headset with an Enterprise

Edge telephone.

A Handsfree/Mute button is automatically assigned to a telephone that is

programmed with Handsfree and is always located in the lower right-hand corner

of the telephone.

Handsfree Answerback

Handsfree Answerback allows you to answer a voice call without lifting the

receiver. It is always turned off for a M7100 telephone.

You can turn Handsfree Answerback on or off for a telephone that is programmed

to use Handsfree.

You need to start a Unified Manager session to program this feature. For more

information about programming using the Unified Manager, see the Enterprise

Edge Programming Operations Guide.

Tip

In open-concept environments, use the receiver when handsfree

communication is not necessary or when you need privacy during a call.

Another option is to use a headset.

Handsfree is not available to the telephone.

You can make or answer a call without having to

pick up the receiver or press ©. The

telephone’s internal microphone and speaker tu rn

on automatically when you press a line or

intercom button to make or answer a call.

A standard version of Handsfree described Using

Handsfree/Mute on page 26.

For other displays, see Common feature displays on page 125.

Handsfree:None

CHANGE

Handsfree:Auto

CHANGE

Handsfree:Std

CHANGE

Contents

Main Page Page Contents Page Page Page Page Page Page Page Getting Started Using this guide Before you start What youll need to do programming Understanding the telephone buttons M7310 Page Answering calls Answering incoming calls with Hunt Groups Answering an incoming call What line indicators mean Rings you may hear Answering calls at a prime telephone Using a central answering position (CAP) module Release button Hearing aid compatibility Viewing information about a call on the display Page Picking up a call ringing at another telephone Page Page Creating a Conference Call Page Page Listening to a call as a group Using Handsfree/Mute Page Page Turning Privacy on or off for a call Checking call length using Call Duration Timer Page Making calls Choosing a line using a line button Line pools Page Changing how you dial your calls When the internal number you have called is busy Page Time savers for making calls Storing a number on a memory button for Autodial Page Using Last Number Redial Preventing a telephone from using Last Number Redial Using Speed Dial Making a speed dial call Using Saved Number Redial Preventing a telephone from using Saved Number Redial Handling many calls at once Using Hold Using Call Queuing Transferring calls Using the transfer feature Page Using Camp-on Parking a call Call Park can be disabled by your installer. Displays Using Callback Forwarding your calls Forwarding your calls to another telephone Page Page Line Redirection Page Displays while redirecting lines Displays while canceling redirection Page Page Communicating in the office Paging Page Sending messages Viewing your messages Page Page Using Voice Call Page Tracking your incoming calls Using Call Log Page Page Page Page Using voice mail Customizing your telephone Finding out what a button does using Button Inquiry Making the display darker or lighter using Contrast adjustment Changing the language on the display Programming a feature code onto a memory button Page Applying button cap labels Identifying the telephones Enterprise Edge default button assignments Rules of default button assignment Page Moving line buttons Changing the type of ring Adjusting the Ring volume Hiding the message or calls indication Page Hunt Groups Members of the group Distribution mode Telephone features Installing Enterprise Edge telephones Naming a telephone or a line Moving telephones Stopping calls from ringing at your telephone using Do Not Disturb (DND) Using Background Music ISDN PRI Benefits ISDN PRI features Page Page Service provider features ISDN applications for PRI Page Using System features Using alternate or scheduled services Turning Services on and off Turning Services on and off using feature codes Page User passwords Using special telephones Page Using Set lock Changing Set Lock programming for a telephone Using an auxiliary ringer Using Host System dialing signals Page Using your Enterprise Edge system from an external location Direct inward system access (DISA) Ton es Using Class of Service (COS) passwords General System features Pulse or tone dialing Disconnect supervision Hunt Groups Internal numbers Tar g et l in e Line pools Overflow call routing M7100 telephone Page Hospitality Services Page Page Page Page Page Companion Features Using your portable telephone Page Page Page Troubleshooting Using the alarm telephone Reporting and recording alarm codes Testing the telephone Page Page Page Common feature displays You may see the following displays when you use a feature. Page Page Page Appendix A: Feature Codes Page Page Features sorted by activation code Page Page Index