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Preface
This section includes the following general information:
•“Before you begin” on page 17
•“Symbols used in this guide” on page 18
•“Text conventions” on page 18
•“Acronyms used in this guide” on page 20
•“Related publications” on page 25
Warning: Ensure that you make a complete backup of your data before attempting to upgrade your system. Refer to the upgrade guide that comes with the upgrade package for instructions about upgrading the Business Communications Manager software from one version to another.
Note: Hardware: BCM200 and BCM400 hardware is shipped with 3.0 or newer software, only.
Before you begin
This guide is intended for these audiences:
•the installer who performs the initial configuration of the system
•the operator who manages the overall telephony operations of the system
•the system administrator who manages the data and network operations of the system
This guide assumes the following:
•There is an existing plan outlining the telephony and data requirements for your Business Communications Manager system.
•The Business Communications Manager is installed and initialized, and all hardware appears to be working. External lines and wiring for terminals and sets are connected to the appropriate media bay modules on the Business Communications Manager. All required keycodes have been entered.
•All operators have a working knowledge of the Windows operating system and graphical user interfaces.
•Operators managing the data portion of the system are familiar with network management and applications.
Installation and Configuration Guide
