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How to get help

If you do not see an appropriate number in this list, go to www.Nortelnetworks.com/support.

USA and Canada

Authorized Distributors - ITAS Technical Support

Telephone: 1-800-4NORTEL (1-800-466-7835)

If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#.

If you do not yet have a PIN Code, or for general questions and first line support, you can enter ERC 338#.

Website: http://www.nortelnetworks.com/support

Presales Support (CSAN)

Telephone: 1-800-4NORTEL (1-800-466-7835)

Use Express Routing Code (ERC) 1063#

EMEA (Europe, Middle East, Africa)

Technical Support - CTAS

Telephone:

 

* European Freephone

00800 800 89009

European Alternative/

 

United Kingdom

+44 (0)870-907-9009

Africa

+27-11-808-4000

Israel

800-945-9779

*Note: Calls are not free from all countries in Europe, Middle East or Africa Fax: 44-191-555-7980

email: emeahelp@nortelnetworks.com

CALA (Caribbean & Latin America)

Technical Support - CTAS

Telephone: 1-954-858-7777

email: csrmgmt@nortelnetworks.com

APAC (Asia Pacific)

Technical Support - CTAS

Telephone: +61-2-870-8800

Fax: +61 388664644

email: asia_support@nortelnetworks.com

In-country toll free numbers

Australia 1800NORTEL (1800-667-835)

China 010-6510-7770

Installation and Configuration Guide

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Nortel Networks MOG6xx, MOG7xx manual How to get help

MOG6xx, MOG7xx specifications

Nortel Networks was a prominent player in the telecommunications industry, known for its innovative products and solutions. Among its offerings are the MOG6xx and MOG7xx series of voice over IP (VoIP) gateways, designed to enhance and facilitate voice communications over data networks.

The MOG6xx series, which includes models like MOG660 and MOG670, was introduced to serve as a bridge between traditional telephony and modern IP-based networks. These gateways feature advanced signaling and media capabilities that make them an essential tool for businesses looking to migrate to IP telephony. The MOG6xx series supports a wide range of protocols, including SIP, H.323, and MGCP, ensuring interoperability with various systems and devices.

One of the key characteristics of the MOG6xx series is its scalability. These gateways offer flexible capacity options that allow organizations to start with a smaller investment and expand as their communication needs grow. Additionally, the MOG6xx series is designed to support numerous simultaneous calls, ensuring that businesses can operate efficiently even during peak usage times.

The MOG7xx series, including the MOG770 and MOG730 models, builds upon the foundational technologies of the MOG6xx with enhanced features and capabilities. The MOG7xx series focuses on providing higher capacity and advanced functionalities, making it particularly suitable for larger enterprises or service providers. Key features include improved echo cancellation, advanced call routing, and enhanced security protocols to protect voice data from unauthorized access.

Both the MOG6xx and MOG7xx series leverage Nortel's expertise in voice quality assurance through integrated voice processing technologies. This ensures that calls maintain high audio quality, crucial for effective communication. Additionally, these gateways support various codecs to accommodate different network conditions, further enhancing their versatility.

In terms of management, both series are equipped with user-friendly interfaces and robust diagnostic tools that enable administrators to efficiently monitor and manage voice traffic. This not only simplifies troubleshooting but also assists in optimizing network performance.

Overall, the Nortel MOG6xx and MOG7xx series provide reliable, scalable, and flexible solutions for organizations looking to integrate voice communications with their data networks. Their support for industry-standard protocols, commitment to voice quality, and advanced feature set make them standout options in the increasingly competitive landscape of VoIP gateways.