100 Index
Enterprise Edge Voice Messaging Reference Guide P0908524 Issue 01
Personalized greeting 28
assigning 32
deleting 33
recording 32
Play order of messages 44
Playing the message Envelope 36
Playing your mailbox messages 36
Prerequisites, for using guide 7
Primary greeting 28, 83
Primary or Alternate greeting
choosing 31
Private Message Delivery option 44
no forwarding with 44
Private messages
cannot copy 50
not forwarded 44
Programming a memory button
to a feature code 24
Prompt language, wrong 86
R
Recording
Alternate greeting 29
Personalized greeting 32
Primary greeting 29
your name in the Company Directory 19
Recording a call 81
Recording messages 42
Recording technique
Personal greetings 27
Replaying messages 37
Reply feature 38
Replying 48
to an external message sender
using the DIAL option 49
to an internal message sender 48
using the CALL option 48
using the MSG option 48
to messages 37, 48
Retrieving deleted messages 38
Rewinding messages 36
Routing messages from General Delivery
mailbox 14
S
Saving messages 37
Sending messages 42
to a Group List 41
to multiple recipients 42
Setting up
Off-premise Message Notification
to a pager number 70
to a telephone number 66
to an extension number 68
Outbound Transfer
to a telephone number 61
to an extension number 61–62
your mailbox 21, 27, 35, 41, 51, 55, 65,
81, 83, 85
Skipping forward in messages 36
Skipping forward to end of messages 36
Special characters
in destination number 58
Special mailboxes
General Delivery 14
System Administrator 14
Stopping unwanted Off-premise Message
Notification 80
T
Target Attendant, assigning 20
Timed Message Delivery option 44
Timeout 86
Transfer 57
Transferring
to Operator 57
to the Automated Attendant 57
Transferring calls
to CCR 57
to Enterprise Edge Voice Messaging 55
to General Delivery mailbox 35
to Operator 35
to receptionist 35
Troubleshooting 85
Types 27
Types of greeting 27
U
Urgent Message Delivery option 44
Urgent messages
Play order of messages 44
User mailboxes 13
V
Voice prompts 11, 44, 51
interrupting 9, 10, 12
on an Enterprise Edge one-line display
telephone 12
Volume control 37