28 Using the Attendant window
Enterprise Edge Attendant Console User Guide P0908544 Issue 01
Using the menu bar
The menu bar contains the menus on the Enterprise Edge Attendant Console
Attendant window. Help tips appear in the Status bar at the bottom of the Attendant
window if you move the mouse pointer over the commands in the menu.
File menu
The File menu contains:
Edit menu
The Edit menu contains:
Exit closes the Attendant component.
Cut cuts selected text from an editable box and moves it to the
Clipboard.
Copy copies a selection of text from an editable box and moves it
to the Clipboard.
Paste inserts the Clipboard contents at the insertion point.
Dial Paste dials the number in the Clipboard. The number can include
special characters such as hyphen, parenthesis, space or
period.
Note: The Clipboard contents are added to any characters
already in the Targe t list bo x. This a llows you to type
a routing code in the Target list box first and then
click the Dial Paste button.
Transfer Paste transfers a call to the number in the Clipboard.
Caller Information opens the Edit Caller Information dialog box. The Edit button
in the Caller Information list performs the same function.
Refer to The Edit Caller Information dialog box on page 36
and Maintaining caller information on page 63.
Employee Information opens the Edit Employee Information dialog box. The Edit
button in the Directory list performs the same function. Refer
to The Edit Employee Information dialog box on page 40
and Maintaining employee information on page 67.