Trouble-Shooting

Customer Service

If you still have questions about the operation of your ONE FOR ALL KAMELEON 8 universal remote and could not find the answer(s) in the Trouble-Shooting section (page 25), you may want to contact the customer service department for assistance.

You may care to visit our Internet-site: www.oneforall.com Our internet-site has many advantages:

-24 hours access

-no waiting time

-page for Frequently Asked Questions

-info about the ONE FOR ALL product range

Before contacting us, by Fax, E-mail or Phone, make sure you have the required information available by filling in the table below. What do we need to know before you contact us:

1

That you have the ONE FOR ALL KAMELEON

5 URC-8305 (*)

universal remote.

 

 

 

 

2

The date of purchase (

/

/

).

 

3

A list of your equipment/models: (see example below).

Device

Brand

Device

Remote

SET-UP

 

 

model nr .

model nr.

code

TV

Sony

KV-25C5D

RM-883

1505 (example)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Type/model numbers can often be found in your equipment owner’s manual or on the factory plate behind the device.

4.

Then Fax, E-mail or Dial us:

 

 

 

In the UK

 

 

 

E-mail

: ofahelp@uebv.com (***)

 

 

 

Fax

: +31 53 432 9816

 

 

 

Tel.

: 0901-5510010 (£ 0,50 per minute)

 

 

In Ireland

In Australia

 

E-mail

: ofahelp@uebv.com (***)

E-mail

: ofahelp@uebv.com (***)

 

Fax

: +31 53 432 9816

Fax

: 03 9672 2479

 

Tel.

: 016015986

Tel.

: 1 300 888 298

 

In South Africa

In New Zealand

 

E-mail

: support@oneforall.co.za

E-mail

: ofahelp@uebv.com (***)

 

Fax

: 011 298 2302

Fax

: (06) 878 2760

 

Tel.

: 0860 100551

Tel.

: 0508 ONE 4 ALL (663 4 255)

 

Tel.

: 011 298 2300

 

 

 

 

 

 

 

(***)Just send a blank message, you’ll get a form to be filled out as auto-reply.

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One for All URC-8305 Customer Service, List of your equipment/models see example below, Device, Ireland Australia