Troubleshooting
If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.
If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.
To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press
8ON/STANDBY. “Clear” will appear on the display and the AV receiver will enter standby mode.
Note that resetting the AV receiver will delete your radio presets and custom settings.
RECEIVER
HOME
To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until RECEIVER button lights (about
3 seconds). Within 30 seconds, press RECEIVER again.
The
Power
■Can’t turn on the AV receiver
Make sure that the power cord is properly plugged — into the wall outlet.
Unplug the power cord from the wall outlet, wait | — |
five seconds or more, then plug it in again. |
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■The AV receiver turns off unexpectedly
The AV receiver will automatically enter standby | 61 |
mode when Auto Standby has been set and launches. |
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■When the power is restored after a power interruption, “CHECK SP WIRE” appears on the display
The protection circuit has been activated. Remove | — |
the power cord from the wall outlet immediately. |
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Disconnect all speaker cables and input sources, and |
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leave the AV receiver with its power cord |
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disconnected for 1 hour. After that, reconnect the |
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power cord and set the volume to maximum. If the |
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AV receiver stays on, set the volume to minimum, |
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disconnect the power cord, and reconnect your |
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speakers and input sources. If the AV receiver turns |
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off when you set the volume to maximum, |
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disconnect the power cord, and contact your Onkyo |
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dealer. |
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Audio
■ There’s no sound, or it’s very quiet
Make sure that the digital input source is selected | 47 |
properly. |
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Make sure that all audio connecting plugs are pushed | 16 |
in all the way. |
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Make sure that the inputs and outputs of all | |
components are connected properly. |
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Make sure that the polarity of the speaker cables is | 13 |
correct, and that the bare wires are in contact with |
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the metal part of each speaker terminal. |
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Make sure that the input source is properly selected. | 23 |
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Make sure that the speaker cables are not shorting. | 13 |
Check the volume. The AV receiver is designed for | — |
home theater enjoyment. It has a wide volume range, |
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allowing precise adjustment. |
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If the MUTING indicator is flashing on the display, | 42 |
press the remote controller’s MUTING to unmute |
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the AV receiver. |
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While a pair of headphones is connected to the | 42 |
PHONES jack, no sound is output from the |
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speakers. |
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If there’s no sound from a DVD player connected to | — |
an HDMI IN, check the DVD player’s output |
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settings, and be sure to select a supported audio |
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format. |
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Check the digital audio output setting on the | — |
connected device. On some game consoles, such as |
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those that support DVD, the default setting is off. |
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With some | — |
audio output format from a menu. |
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If your turntable uses an MC cartridge, you must | — |
connect an MC head amp, or an MC transformer. |
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Make sure that none of the connecting cables are | — |
bent, twisted, or damaged. |
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Not all listening modes use all speakers. | 35 |
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Specify the speaker distances and adjust the | 49 |
individual speaker levels. |
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Make sure that the speaker setup microphone is not | — |
still connected. |
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The input signal format is set to “PCM” or “DTS”. | 58 |
Set it to “Off”. |
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En
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