Toshiba U400 - page 180

9-20 User’s Manual

Troubleshooting

Contents

Main Copyright Disclaimer Trademarks Safety Instructions When Using Your Computer FCC information FCC notice Declaration of Conformity Information Contact FCC conditions Page Modem warning notice Conformity Statement Network Compatibility Statement Japan regulations Region selection Redial Pursuant to FCC CFR 47, Part 68: Type of service Telephone company procedures If problems arise Disconnection Fax branding Instructions for IC CS-03 certified equipment Notes for Users in Australia and New Zealand Modem warning notice for Australia Notes for use of this device in New Zealand General conditions Following information is only for EU-member states: EnergyStar Program Optical disc drive safety instructions Panasonic DVD Super Multi UJ-862E/UJ-862A Hitach-LG Data Storage DVD Super Multi GSA-U20N/GSA-U20F International Precautions Page Important Notice Page General Precautions Creating a computer-friendly environment Stress injury Heat injury Pressure or impact damage ExpressCard overheating Mobile phones Instruction Manual for Safety and Comfort Table of Contents Preface Page Page Page Page Page Preface Manual contents Conventions Abbreviations Icons Keys Key operation Display Messages Terminology Page Chapter 1 Introduction Equipment checklist Hardware Software Microsoft Windows Vista Documentation Features Processor Memory Power Disks Display Keyboard Pointing Device Ports Slots Multimedia Communications Security Special features TOSHIBA Value Added Package Utilities and Applications Page Page Page Options Page Chapter 2 The Grand Tour Front with the display closed Page Left side Right side Backside Underside Front with the display open Page Optical Disc Drive Region codes for DVD drive and media Writable discs CDs DVDs DVD Super Multi drive AC adaptor Remote controller Slim size remote controller Page Using the remote controller Operational range of the remote controller Page Installing/Removing batteries Type of battery that can be used for the remote controller Installing the batteries Replacing the batteries Slim size remote controller Placing slim size remote controller Inserting a slim size remote controller Remove a slim size remote controller Chapter 3 Getting Started Installing the battery pack Connecting the AC adaptor Opening the display Turning on the power Windows Vista setup Turning off the power Shut Down mode (Boot mode) Sleep Mode Benefits of Sleep Mode Entering Sleep Mode Sleep Mode limitations Hibernation Mode Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data saving in Hibernation Mode Restarting the computer System Recovery Options System Recovery Options Create Optical Recovery Discs Restoring the preinstalled software from the Recovery HDD Restoring the preinstalled software from Recovery Media Chapter 4 Operating Basics Using the TouchPad Using the fingerprint sensor How to swipe the finger Points to note about the fingerprint sensor How to delete the fingerprint data Fingerprint sensor limitations Points to note about the fingerprint utility Set up procedure Fingerprint registration Windows logon via fingerprint authentication Fingerprint authentication procedure Fingerprint system boot authentication How to enable fingerprint system boot authentication settings Fingerprint Single Sign-On feature How to enable fingerprint Single Sign-On feature Fingerprint utility limitations USB Sleep and Charge function How to enable/disable USB sleep and charge function Using the Web Camera Using the software Page Using the microphone Using the TOSHIBA Face Recognition Note on Use Disclaimer How to register the Face Recognition Data How to Delete the Face Recognition Data How to launch the help file Windows Logon via TOSHIBA Face Recognition AUTO Mode Login screen 1:1 Mode Login screen Using the optical disc drive Loading discs Page Page Removing discs Writing CD/DVD with the DVD Super Multi drive Important message (DVD Super Multi drive) Before writing or rewriting Page Page When writing or rewriting Disclaimer (DVD Super Multi drive) TOSHIBA Disc Creator Data Verification When Using Ulead DVD MovieFactory for TOSHIBA How to make a Labelflash DVD How to make a DVD-Video How to learn more about Ulead DVD MovieFactory Important information for use Media care CD/DVDs Modem Region selection Properties menu Settings Modem Selection Dialing Properties Connecting Disconnecting Using the FM tuner Wireless communications Wireless LAN Security Bluetooth Stack for Windows by TOSHIBA (depends on the model purchased) Release Notes related to the Bluetooth Stack for Windows by TOSHIBA Product Support: Wireless communication switch Wireless activity LED LAN LAN cable types Connecting LAN cable Disconnecting LAN cable Cleaning the computer Moving the computer Using the Hard Disk Drive (HDD) Protection Taskbar Icon TOSHIBA HDD Protection Properties HDD Protection Detection Level 3D Viewer Details Detection Level Amplification TOSHIBA HDD Protection Message Chapter 5 The Keyboard Typewriter keys F1 ... F12 function keys Soft keys: Fn key combinations Emulating keys on enhanced keyboard Hot keys Page Fn Sticky key (Depends on the model you purchased) Windows special keys + Keypad ove rlay Turning on the overlays Numeric mode Temporarily using normal keyboard (overlay on) Generating ASCII characters Page Chapter 6 Power and Power-Up Modes Power conditions Power indicators Battery indicator Power indicator Battery types Battery pack Real Time Clock battery Page Care and use of the battery pack Safety precautions Danger Warning Caution Note Charging the batteries Procedures Time Battery charging notice Charging time (hours) Monitoring battery capacity Maximizing battery operating time Retaining data with power off Extending battery life Replacing the battery pack Removing the battery pack Installing the battery pack Starting the computer by password Power-up modes Hot keys Panel power off/on System Auto Off Chapter 7 HW Setup Accessing HW Setup HW Setup Window General Page Page Page Chapter 8 Optional Devices ExpressCard Slot Inserting an ExpressCard Removing an ExpressCard SD/SDHC/MMC/MEMORY STICK / MEMORY STICK PRO/xD Memory cards Installing a memory card Removing a memory card Memory card care Memory expansion Installing a memory module Page Points to note about memory module error Removing a memory module Additional battery pack Additional AC adaptor External monitor HDMI Setting for display video on HDMI Settings for audio on HDMI i.LINK (IEEE1394) Precautions Connecting Disconnecting eSATA (External Serial ATA) Connecting an eSATA device Disconnecting an eSATA device Security lock Page Chapter 9 Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Self test Power Overheating power down AC power Battery Disposing of PC and PC batteries Real Time Clock Keyboard LCD panel Hard disk drive Recovery Discs DVD Super Multi drive Page Pointing device TouchPad USB mouse USB USB Sleep and Charge function Memory expansion Sound system Monitor Modem LAN Wireless LAN Fingerprint Sensor ExpressCard TOSHIBA support Before you call Where to write Page Page Appendix A Specifications Built-in Modem Environmental Requirements Power Requirements Page Page Page Appendix B Display Controller Display controller Page Appendix C Wireless LAN Card Specifications Radio Characteristics Supported Frequency Sub-bands Wireless IEEE 802.11 Channels Sets (Revision B, G and draft N) Page Appendix D AC Power Cord and Connectors Europe: Certification agencies Page Appendix E Legal Footnotes Non-applicable Icons CPU Memory (Main System) Battery Life Hard Disk Drive (HDD) Capacity LCD Graphics Processor Unit ("GPU") Page Glossary A B: C: D: E: F: G: H: I: K L: M: N: O: P: R: S: T: U: V: W: Page Page Index A B C D K L M P R S T U V