
Troubleshooting
Problem | Procedure |
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Some CD/DVDs run | The software or hardware configuration may be | |
correctly, but others do | causing a problem. Make sure the hardware | |
not | configuration matches your software's needs. | |
| Check the CD/DVD documentation. | |
| Check the type of CD/DVD you are using. The | |
| drive supports: |
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| DVD+RW, |
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| Form2), Enhanced CD |
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| (CDEXTRA) |
| Recordable CD: | |
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| DVD+R, DVD+R(DL), |
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| DVD+RW, |
| Check the region code on the DVD. It must | |
| match that on the DVD Super Multi drive. Region | |
| codes are listed in the Optical Disc Drive section | |
| in Chapter 2, The Grand Tour. | |
Cannot write correctly | If you have trouble writing, make sure you are | |
| observing the following precautions: |
Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing.
Use only the software supplied with the computer for recording.
Do not run or start other software during writing. Do not jar the computer during writing.
Do not connect/disconnect external devices or install/remove internal cards during writing. If problems persist, contact your dealer.
User’s Manual |