Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
|
|
Power On Issue | Page 140 |
No Display Issue | Page 141 |
|
|
Random Loss of BIOS Settings | Page 142 |
|
|
LCD Failure | Page 143 |
|
|
Internal Keyboard Failure | Page 143 |
|
|
TouchPad Failure | Page 144 |
|
|
Internal Speaker Failure | Page 145 |
|
|
Internal Microphone Failure | Page 147 |
|
|
HDD Failure | Page 148 |
|
|
ODD Failure | Page 149 |
|
|
USB (Right side) Failure | Page 153 |
|
|
WLAN Failure | Page 154 |
|
|
Bluetooth Failure | Page 155 |
|
|
Easy Button Failure | Page 156 |
|
|
Thermal Unit Failure | Page 157 |
|
|
External Mouse Failure | Page 157 |
|
|
Other Functions Failure | Page 158 |
|
|
Motherboard CMOS discharge | Page 159 |
|
|
Intermittent Failures | Page 159 |
|
|
Undermined Failures | Page 159 |
|
|
4.If the Issue is still not resolved, see “Online Support Information” on page 207.
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