Power On Issue

If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Start

OK

Check

AC/Batt only NG power on

OK OK

Check

Power/BNG

Whether OK

Swap M/B

Computer Shuts down Intermittently

Swap

AC/Battery

Swap Power

SW/B

If the system powers off at intervals, perform the following actions one at a time to correct the problem.

1.Check the power cable is properly connected to the computer and the electrical outlet.

2.Remove any extension cables between the computer and the outlet.

3.Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet.

4.Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page 157) and fan airways are free of obstructions.

5.Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point.

6.Remove any recently installed software.

7.If the Issue is still not resolved, see “Online Support Information” on page 207.

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Chapter 4

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Packard Bell LJ77, LJ75 manual Power On Issue, Computer Shuts down Intermittently