Troubleshooting | Packard Bell M5801 instruction

Chapter4

Troubleshooting

This chapter provides troubleshooting information for the ixtreme M5801 Service Guide

•Power-On Self-Test (POST)

•POST Error Messages List

•Error Symptoms List

•Undetermined Problems

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Packard Bell M5801 manual Troubleshooting

Contents

Ixtreme M5801 Service Guide Date Chapter Updated Revision History Copyright Conventions Preface 103 Introducing the Motherboard Introduction Features Bios Firmware Dimensions and weightExpansion Options Integrated I/O Mainboard Components Label Component Cintrusion Block Diagram Ixtreme M5801 Icon Component Description USB ports Connects to USB 2.0 devices USB mouse, USB camera Rear view Color/Use Headphone Audio Jack Function Table1CH Port Introduction Component Description System Peripherals Mouse PS/2 or USB, manufacturing optionKeyboard PS/2 or USB, manufacturing option Speakers Card Reader Option Hardware Specifications and Configurations Bios Hotkey ListSpecification Main Board Major Chips System Memory Cache MemoryVideo Interface Audio Interface Power Management IDE InterfaceUSB Port Devices Idle Shut Down Power Management Function Acpi support function Device Standby ModeGlobal Standby Mode Suspend Mode Using Bios About the Setup UtilityStandard Configuration Entering the Setup Utility Setup Utility Menus Updating the Bios Product Information Item Help Standard Cmos Features Date and Time A.R.T. Auto UAHCI Port1 /Port2 /Port3 /Port4 /Port5 /Port6Halt On All, But Keyboard Quick Boot Enabled Advanced Bios FeaturesQuiet Boot Enabled UHard Disk Drive Priority Press Enter Removable Device Priority Press Enter Boot Up NumLock On USB Beep Message Disabled Advanced Chipset Features Integrated Peripherals Power Management Setup Deep Power Off Mode EnabledPower On by RTC Alarm Disabled Power On by PCIE/PCI Devices Disabled Wake Up by USB KB/Mouse Enabled Wake Up by PS/2 KB/Mouse EnabledRestore On AC Power Loss Last State Smart Fan Enabled PC Health Status Spread Spectrum Enabled Enable Clock to All DIMM/PCI EnabledFrequency/Voltage Control Bios Security Features Supervisor Password Not InstalledUser Password Not Installed Change Supervisor Password Press Enter Load Default Settings Save & Exit Setup Machine Disassembly and Replacement General Information Before You Begin Opening the chassis Standard Assembly ProcessRemoving front bezel and HDD Cage Page Install the PSU Setting the MotherboardPage Page Assembly motherboard Page Insert the ODD/HDD ODD Installed on SATA4 HDD Carrier Installed on SATA3 Master HDD Installed on SATA1 Slave HDD Installed on SATA2 Close the Front Bezel Insert Add-on cardPage Page Install system fan Overview Opening the computer Standard Disassembly ProcessRemoving the Front Bezel Removing the Add-on Card Page Removing the HDD Page Removing the ODD Removing the System Fan Removing the Main BoardPage Page Removing the power-supply Removing the HDD in HDD Carrier Page Removing Front IO/POWER Swtich PCB/TOP USB/CARD Reader Page Remove Power Swtich PCB Page Troubleshooting Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Post Error Messages List Bios Messages Action/FRU Specifics about the type and location of the memory error Error Symptoms List Error Symptom Action/FRU Processor / Processor FanMain board and Memory Hard Disk Drive Error Symptom Action/FRU CD/DVD-ROM Drive Audio Error Symptom Action/FRU Video and Monitor Power SupplyParallel/Serial Ports Keyboard Error Symptom Action/FRU Other Problems Undetermined Problems Jumper and Connector Information Safety PrecautionsInstalling the Motherboard in a Case Choosing a Computer Case Checking Jumper Settings Setting Jumpers Jumper Settings Checking Jumper SettingsJumper Type Description Setting Default IIIustration Connecting Case Components Connecting 24-pin power cable Sysfan Cooling Fan Power Connector Pin Signal Name Function Pwrfan Cooling Fan Power Connector Pin Signal Name FunctionPin Signal Name ATX12V ATX 12V Power Connector Pin Signal Name Pin Signal Name Function Power/Sleep/Message waiting LEDReset Switch Power Switch Installing the Processor Installing HardwareBefore installing the Processor CPU Installation Procedure Following illustration shows CPU installation components Installation Procedure Installing Memory ModulesMemory Memory Bus Installing Serial ATA Hard Drives Sata cable optional Sata power cable optional Installing Add-on Cards PCIE16X Slot Onboard PCI interface does not support 64-bit Scsi cards Connecting Optional Devices FAUDIO1 Front Panel Audio header Sata 1~6 Serial ATA connectors SPDIFOUT1 Spdif out headerOption SPIDEBUG1 FRU Field Replaceable Unit List Exploded Diagram ChassisPB 30L w/ HDD carrier ME BOM RAYLED51 HDD-CARRIER- SPRING-PIN Lightbase Page ChassisPB 30L w/o HDD carrier ME BOM 101 102 FRU List