Main
Intellectual Property Notices
Disclaimer and Limitation of Liability
Open Source License Information
Recycling and Disposal
Table of Contents
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Section 3: Web and Data Services and OtherWireless Connections . . . . . . . . . . . . . 193
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Welcome Your Palm Pre Phone
About This User Guide
Where Can I Learn More?
While Using Your Phone
If You Need More Information
Manage Your Account
Sprint 411
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Set Up Service
Section 1A
Set Up Your Phone
Activate Your Phone
Complete Setup
What Is a Palm Profile?
Transfer Data From Your Computer to Your New Phone
Turn the Phone On/Off
Turn the Screen On/Off
Turn Wireless Services Off (Airplane Mode)
Turn Wireless Services On
Turn Everything (the Screen and Wireless Services) On/Off
Make Your First Call
Adjust Call Volume
Set Up Your Voicemail
Create Sprint Account Passwords
Account Password
Voicemail Password
Data Services Password
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Basics
Section 2A
Whats in the Box?
Hardware
Print Material
Get to Know Your Phone
Slide Out the Keyboard
Front View
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Top Vi ew
Bottom View
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Touchscreen
Charge the Battery
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Maximizing Battery Life
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Move Around on Your Phone
Section 2B
Use Gestures: Tap, Swipe, Drag, Flick, Pinch
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Scroll Gestures
Zoom Gestures
Text Selection Gestures
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Section 2B: Move Around on Your Phone 51
Open Applications
Open an Application in Quick Launch
Open an Application in the Launcher
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Open an Application Using Search
Work With Applications
Go Up One Level in an App (Back Gesture)
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Move Among Open Applications
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Enter Information
Use the Keyboard
Enter Uppercase Letters
Enter Alternate Keyboard Characters
Enter Passwords
Enter Characters From the Symbols Table
Symbols and Accented Characters
Enter Information in a Field
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Save Information
Use the Menus
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Open the Connection Menu
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Search Within an Application
View and Respond to Notifications
Respond to a Notification
View All Your Notifications
Reorder Notifications and Other Dashboard Items
Update the Software on Your Phone
Respond to a System Software Notification
Respond to an Application Update Notification
Manually Check for Updates
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Use App Catalog to Shop for New Applications
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Copy Files Between Your Phone and Your Computer
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Phone
Section 2C
Make Calls
Dial Using the Onscreen Dial Pad
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Dial by Contact Name in the Phone Application
Redial the Last Number Dialed
Dial Your National Emergency Number
Dial From a Web Page or Message
Receive Calls
Answer a Call
Silence the Ringer on an Incoming Call
Ignore a Call
Use Voicemail
What Can I Do During a Call?
Manage a Call
End a Call
Use Another Application While on a Call
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Look Up or Send a Message to a Contact
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Save a Phone Number to Contacts
What Are All Those Icons?
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Use a Phone Headset
Use a Wired Headset
Set Up and Use a Bluetooth Hands-Free Device
Customize Phone Settings
Show Contact Matches
Use Dialing Tones
Use Dialing Shortcuts
Set Roaming Preferences
Enable TTY/TDD
Update Network Settings
Update the Preferred Roaming List
Reset the Voicemail Count
Your Media and Entertainment Center
Section 2D
Camera
Take a Pic tur e
Review Pictures you Have Taken
Photos
Look at Pictures
Organize Your Pictures Into Albums
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Add a Picture to a Contact
Save a Picture as Wallpaper
Share a Picture
Upload a Picture to the Web
Set Up an Online Pictures Account on Your Phone
Delete a Picture
Videos
Watch a Video
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Delete a Video
YouTube
Watch a Video
Use Video Playback Controls
Find Related Videos
Share a Video
Music
Listen to Music
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Use Music Playback Controls
Switch the Now Playing Display
Search for Related Songs or Content
Change the Order of Items in the Now Playing List
Remove a Song From the Now Playing List
Delete a Song
Amazon MP3
Set Up Your Amazon Account
Search for a Specific Song, Album, or Artist
Browse Songs, Albums, Artists, or Genres
View Artist Information
View Album Information and Buy an Album
Preview and Buy a Song
View and Work With Downloaded Items
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NASCAR Sprint Cup Mobile
Your Personal Information Organizer
Section 2E
Contacts
How Do I Enter Names and Other Info in Contacts?
Linked Contacts
Use Contacts for the First Time
Create a Contact
Find a Contact
View or Edit Contact Information
Add a Photo to a Contact
Add a Ringtone to a Contact
Assign a Speed Dial to a Contact
Assign a Reminder Message to a Contact
Link a Contact
Unlink a Contact
Add a Contact Entry to the Launcher
Get in Touch With a Contact
Delete a Contact
Customize Contacts
Manually Synchronize Contacts With Your Online Accounts
Stop Synchronization of Contacts With an Online Account
Calendar
How Do I Enter Events in Calendar?
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Layered Calendars
Use Calendar for the First Time
Create an Event
Enter the Event Location
Schedule a Repeating Event
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Change the Calendar Display
Move Around in Calendar
Quickly Glimpse Your Schedule
Delete an Event
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View Meeting Participants
Customize Calendar
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Manually Synchronize Calendar With Your Online Accounts
Stop Synchronization of Calendar With an Online Account
Tasks
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Check Off a Task
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Memos
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Calculator
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Doc View
Open a File
Change the Display Size
Find Text in a File
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Show or Hide Rows or Columns in a Spreadsheet
Sort Your Data in a Spreadsheet
Switch Among Sheets
View Comments in a Spreadsheet
Switch Among Views in a PowerPoint Presentation
Move Around in a Presentation
Upgrade to Documents To Go from DataViz
PDF View
Open a File
Move Around in a File
Change the Display Size
Find Text in a File
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View Bookmarks
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Preferences
Section 2G
Backup
Back Up Your Information
Update Your Palm Profile
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Date & Time
Device Info
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Run Quick Tests
Run Interactive Tests
Use Certificate Manager
Add a Certificate
View Certificate Details
Delete a Certificate
Language
Screen & Lock
Change Screen Brightness
Set the Interval for Turning the Screen Off Automatically
Change Your Wallpaper
Turn Advanced Gestures On/Off
Set Options for Unlocking the Screen
Sounds & Ringtones
Select System Sounds and Notifications
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Select the Ringtone for Incoming Calls
Select a Song as a Ringtone
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Using Web and Data Services
Web & Data Services
Section 3A
Get Started With Data Services
Enable Data Services
Access Data Services
Data Services User Name
Web & Data Services
Use Sprint TV
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Email
How Do I Send and Receive Email on My Phone?
Merged Inboxes in Email
Set Up Email
Set Up Email: Common Providers
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Set Up Email: Microsoft Exchange ActiveSync (EAS)
Set Up Email: Other Providers
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Enter Advanced Account Settings
Edit an Email Account
Delete an Email Account
Create and Send an Email Message
Add Attachments to a Message
Save a Message as a Draft
Receive Email Messages
Open Attachments
Save Attachments
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Add a Signature to Outgoing Messages
View Mail Folders
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Reorder Accounts
Reply to Meeting Invitations
Send Email Messages From Within Another Application
Messaging
What Kinds of Messages Can I Send and Receive?
Work With Conversations
Switch Between Messaging Accounts in a Conversation
Switch Between Conversations View and Buddy List View
Create and Send a Text or Multimedia Message
Receive and View Text and Multimedia Messages
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Set up an Instant Messaging (IM) Account
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Send and Receive IM Messages
Change Your Online Status
Change Your Custom Message
Change Your IM Account Username or Password
Delete an IM Account
Turn Messaging Notifications On or Off
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Your Connections to the Web and Wireless Devices
Section 3C
Wi-Fi
What Is a Wi-Fi Connection?
Why Use a Wi-Fi Connection?
Are There Different Kinds of Wi-Fi Networks?
Turn Wi-Fi On and Off
Connect to a New Open Network
Connect to a New Secure Network
Connect to a Previously Used Network
Disconnect From a Network
Customize Connection Settings
Location Services
Web
Go to a Website
Go to a Website Using Search
Open Another Browser
Navigate a Web Page
Add a Web Page to the Launcher
Create a Bookmark
Open a Bookmarked Page
Edit, Reorder, or Delete a Bookmark
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Customize Web Browser Settings
Google Maps
Sprint Navigation
Sign In to Sprint Navigation
Get Directions
Search for a Service
Get Your Location and Local Traffic Information
Bluetooth Wireless Technology
What Is Bluetooth Wireless Technology?
Turn the Bluetooth Feature On/Off
Make a Pairing Request to Another Device
Accept a Pairing Request From Another Device
Connect With a Paired Device
Disconnect From a Device
Delete a Device
Rename a Device
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Troubleshooting
Section 4A
For Current Palm Smartphone Users
I want to transfer my data from my computer
Battery
I cant charge the battery
I need to replace the battery
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Screen and Performance
The screen appears blank
An application is not responding to taps
Applications are running slower than usual
My gestures in the gesture area arent working
There are small icons in the lower-right corner of the screen
I have Screen Lock turned on, and Ive forgotten my password
Phone
Signal strength is weak
My phone wont connect to the mobile network
I see five bars in the signal-strength icon, but I still cant connect to the network
The other person hears an echo
I hear my own voice echo
My voice is too quiet on the other end
I hear static or interference
My phone hangs up when I hold it to my ear
Hands-free Devices
I cant make or receive calls using a Bluetooth hands-free device
I lost the connection between my phone and my Bluetooth headset
I hear static or interference when using my hands-freedevice
Some features of my hands-free device dont work with my phone
Synchronization
What is synchronization?
How do I set up synchronization with an online account?
I dont want to sync calendar or contact information with my online account just email
I want to sync with Outlook or Palm Desktop software on my computer
I have an Exchange ActiveSync account at work, but my data is not being downloaded to my phone
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Email
I have problems using my account
I have problems sending and receiving email
I have problems sending email (IMAP and POP accounts)
After I receive messages, older messages disappear from my Inbox
Messaging
I cant tell if data services are available
I cant send or receive text or multimedia messages
I want to send a video in a multimedia message, but do not see it on the list of items I can attach
Web
I cant tell if data services are available
My phone wont connect to the Internet
I cant access a page
An image or map is too small on my screen
A secure site refuses to permit a transaction
It takes a long time for a page to load
Calendar and Contacts
Camera
Amazon MP3
Transferring Information From Your Computer
Backing Up and Restoring Data
Updates
Third-party Applications
Getting more help
Making Room on Your Phone
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Glossary
Section 4B
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Regulatory and Safety Information
Section 5A
FCC Statements
Antenna Care/Unauthorized Modifications
Industry Canada
Radio Frequency (RF) Safety Exposure
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Hearing Aid Compatibility (HAC)
Using Your Phone With a Hearing Device
Protecting Your Battery
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Power Specifications
Recycling and Disposal
User Safety
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Product Handling & Safety
Driving Safety
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ESD Safety
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Specifications
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Index