Palm Pre Phone User Guide
 Intellectual Property Notices
 Table of Contents
 2D. Your Media and Entertainment Center
2C. Phone
 3C. Your Connections to the Web and Wireless Devices
2F. Your Documents and Other Productivity Files
 5A. Regulatory and Safety Information
Your Resources
 Index
Page
 Welcome Your Palm Pre Phone
 About This User Guide
 While Using Your Phone
Where Can I Learn More?
If You Need More Information
 Manage Your Account
Sprint
Online sprint.com
From your Palm Pre phone
 Sprint Operator Services
Page
 Your Setup
Page
 Set Up Service
Set Up Service
 Complete Setup
Set Up Your Phone
Activate YourPhone
 What Is a Palm Profile?
Transfer DataFrom YourComputer to Your New Phone
 Turn the Phone On/Off
DidYouKnow?
 Turn the Screen On/Off
 Turn Wireless Services Off Airplane Mode
 Turn Wireless Services On
Turn Everythingthe Screenand Wireless ServicesOn/Off
 Make Your First Call
 Set Up Your Voicemail
Adjust Call Volume
 Create Sprint Account Passwords
Account Password
Voicemail Password
Data Services Password
 Your Palm PreTM Phone
Page
 Basics
Basics
 What’s in the Box?
Hardware
 Print Material
Get to Know Your Phone
Slide Out theKeyboard
 FrontView
Volume
Earpiece
 Charger/microUSB connector
Microphone
 Back View
Camera flash Camera lens Speaker
 Top View
Bottom View
5mm headset jack
Back cover release
 Touchscreen
 Charge the Battery
 Tip
 Maximizing Battery Life
 Basics
 Move Around on Your Phone
Move Around on Your Phone
 Use Gestures Tap, Swipe, Drag, Flick, Pinch
 Basic Gestures
 Move Around on Your Phone
 You also make the drag gesture as part of a drag and drop
 Move Around on Your Phone
 Scroll Gestures
Stop scrolling Tap or drag the screen while scrolling
 Zoom Gestures
 Text Selection Gestures
 Drag and Drop
Deletea List Item
 Tip
 Open Applications
Openan Application in Quick Launch
 Openan Application in theLauncher
 Press Center , and tap
 Work With Applications
Openan Application Using Search
Go Up One Level in an App Back Gesture
 Display All OpenApplicationsCard View
 Move Among Open Applications
 Reorder OpenApplication Cards
 Close anApplication
 Change the Applications That Appear in Quick Launch
 Reorder Quick LaunchIcons
 Delete an Application
Reorder LauncherIcons
Tap Delete
 Usethe Keyboard
Enter Information
Enter Uppercase Letters
 Enter Passwords
Enter Characters From the Symbols Table
Enter Alternate Keyboard Characters
Turn off Caps Lock Press Shift
 Symbols and Accented Characters
Press Sym Press… To select… Ä â ã å æ
Or D † ‡ Ë ê
Ö ô œ õ ø
 Press Sym Press… To select… Or P Or R Or S Or T Ü û
Enter Information in a Field
~ \ ÷ « » Ø μ
 Select Items in a List
Cut, Copy, and Paste Information
 Use the Menus
Save Information
 Openthe Application Menu
 Open theConnection Menu
 Search to Find Info and Make Calls
Use Universal Search
Page
 Search Within an Application
View and Respond to Notifications
Respond to a Notification
 View All YourNotifications
Reorder Notifications and Other Dashboard Items
 Update the Software on Your Phone
Respond toa System Software Notification
 Respond to an Application Update Notification
 ManuallyCheck for Updates
Open Updates
 Tap Download Now
 Use App Catalogto Shop for NewApplications
Open App Catalog
 Move Around on Your Phone
 Copy Files Between Your Phone and Your Computer
 Tip
 Phone
Phone
 Make Calls
Dial Using the OnscreenDial Pad
Open Phone
 Dial Using a SpeedDial
Dial Using the Keyboard
Dial by Contact Name Using Universal Search
 Dial by Contact Name in the Phone Application
 Dial YourNational Emergency Number
Redial the Last Number Dialed
Dial From a Web Pageor Message
 Receive Calls
Answer a Call
 Silence the Ringeronan Incoming Call
Ignore a Call
 Use Voicemail
What Can I Do During a Call?
 Adjust call volume Press Volume
Manage a Call
 End a Call
Use Another ApplicationWhileona Call
 Make aSecond Call
Answer a Second Call Call Waiting
Swap Between Two Calls
Make aConference Call
 Look Up or Send a Message toa Contact
 What’s My Number?
View Your Call History
 DidYouKnow?
 What Are All Those Icons?
Save a Phone Number to Contacts
Icon Description
 Phone
 Use a WiredHeadset
Use a Phone Headset
 Set Up and Use a Bluetooth Hands-FreeDevice
Open Bluetooth
Use your phone without the headset Disconnect the headset
100 Phone
 Customize Phone Settings
Show ContactMatches
Use Dialing Tones
Show Contact Matches, tap On or Off
 Use Dialing Shortcuts
SetRoaming Preferences
Under Dialing Shortcuts, tap Add new number
102 Phone
 Network to Automatic
EnableTTY/TDD
Phone 103
 Updatethe Preferred Roaming List
Update Network Settings
Reset the Voicemail Count
 Your Media and Entertainment Center
Your Media and Entertainment Center 105
 Camera
Take aPicture
Open Camera
106
 Photos
Review Pictures you Have Taken
LookatPictures
Your Media and Entertainment Center 107
 Open Photos
Organize Your Pictures Into Albums
108
 Your Media and Entertainment Center 109
 Add a Pictureto aContact
Save aPicture as Wallpaper
Tap and tap Assign to contact
Tap Set To Contact
 Share aPicture
Uploada Pictureto the Web
Tap Set Wallpaper
Tap and tap Share via email or Share via MMS
 Set Upan Online Pictures Account onYour Phone
 Videos
Delete a Picture
Watch a Video
Your Media and Entertainment Center 113
 UseVideoPlaybackControls
Open Videos
 Delete a Video
Your Media and Entertainment Center 115
 YouTube
Open YouTube
 Use Video Playback Controls
Find Related Videos
 Music
Share aVideo
Listen toMusic
Tap Email or Text Message
 Open Music
 Use MusicPlayback Controls
120
 Switch the Now Playing Display
Search for Related Songs or Content
Change the Order ofItemsintheNow Playing List
Remove a SongFrom theNow Playing List
 Delete a Song
Amazon MP3
122
 Search for aSpecific Song,Album, or Artist
SetUp Your Amazon Account
Open Amazon MP3
 View Artist Information
Browse Songs,Albums,Artists, or Genres
Bio
 View Album Information andBuyan Album
Your Media and Entertainment Center 125
 View andWork WithDownloaded Items
Preview and Buy a Song
126
 Your Media and Entertainment Center 127
 Open Nascar
Nascar Sprint Cup MobileSM
128
 Your Personal Information Organizer
Your Personal Information Organizer 129
 Contacts
HowDo I Enter Names and OtherInfo in Contacts?
 Linked Contacts
Your Personal Information Organizer 131
 Open Contacts
UseContacts for the FirstTime
132
 Create a Contact
Your Personal Information Organizer 133
 Find a Contact
134
 View or Edit Contact Information
Your Personal Information Organizer 135
 Add a Photo to a Contact
Tap Attach Photo 136
 Assign aSpeed Dial to a Contact
Add a Ringtone toa Contact
Your Personal Information Organizer 137
 Assign aReminder Messageto aContact
138
 Link aContact
Your Personal Information Organizer 139
 Unlink a Contact
Add a ContactEntryto the Launcher
Tap Unlink This Profile
Tap Add To Launcher 140
 Get in TouchWitha Contact
Your Personal Information Organizer 141
 Deletea Contact
142
 Customize Contacts
Your Personal Information Organizer 143
 Calendar
ManuallySynchronize Contacts WithYour Online Accounts
StopSynchronization of Contacts With anOnline Account
HowDoI Enter Events in Calendar?
 DidYouKnow?
 UseCalendar for the FirstTime
Layered Calendars
Open Calendar
 Createan Event
Your Personal Information Organizer 147
 Schedule a Repeating Event
Enter the Event Location
148
 Add anAlarm to an Event
Add a Note toan Event
Create an All-day UntimedEvent
Your Personal Information Organizer 149
 Change the Calendar Display
150
 Move Around in Calendar
Quickly Glimpse Your Schedule
Delete an Event
Your Personal Information Organizer 151
 Respond to an Event Reminder
152
 Customize Calendar
View Meeting Participants
Dismiss
 Day Start and End
154
 ManuallySynchronize Calendar With YourOnline Accounts
Stop Synchronization of Calendar With anOnline Account
Tap Remove Account and tap Remove Calendar Account
Your Personal Information Organizer 155
 Tasks
Createa Task List
Create a Task
Open Tasks
 SetTaskPriority, Due Date, and Other Details
Your Personal Information Organizer 157
 Check Off a Task
158
 View Tasks That AreDue Today
Rename aTask
Filter a Task List
Your Personal Information Organizer 159
 Set Due Dates forAllTasks in a List
Organize Your Tasks
160
 Mark All Tasks in a ListCompleted/Incomplete
Delete All Completed Tasks in a List
Deletea Task or aTask List
Open the application menu and tap Set due date for all
 Memos
CreateaMemo
FindaMemo
Open Memos
 Edit a Memo
Change the Color ofa Memo
Deletea Memo
Your Personal Information Organizer 163
 Calculator
Perform Calculations
Use the Calculator Memory
Open Calculator
 Your Documents and Other Productivity Files
Your Documents and Other Productivity Files 165
 Opena File
Doc View
166
 Change the Display Size
Find Text in a File
Find the next instance Tap Find the preceding instance Tap
Your Documents and Other Productivity Files 167
 Save aFileWith aNew Name
Share a File
View File Properties
168
 ResizeRows or Columns in aSpreadsheet
Select a Cell, Row, or Column in anExcel Spreadsheet
Your Documents and Other Productivity Files 169
 Show or HideRows or Columns in aSpreadsheet
Switch Among Sheets
Sort Your Data in a Spreadsheet
 Switch Among Views in a PowerPoint Presentation
Upgrade to DocumentsTo Go fromDataViz
View Comments in a Spreadsheet
MoveAround in aPresentation
 172
 Go to the next or preceding page Tap or
Move Around in a File
Your Documents and Other Productivity Files 173
 174
 View Bookmarks
Your Documents and Other Productivity Files 175
 176
 Preferences
Preferences 177
 BackUp Your Information
Backup
Open Backup
 Back up your information manually Tap Back up now
Update Your Palm Profile
Preferences 179
 180
 Open Date & Time
Date & Time
Preferences 181
 Erase Data and Reset Your Phone
Device Info
View SystemInformation
Rename YourPhone
 Open Device Info Tap Phone Reset Options
Preferences 183
 Run QuickTests
Run InteractiveTests
UseCertificate Manager
Open Device Info Tap More Info
 View Certificate Details
Add a Certificate
Preferences 185
 Language
Screen & Lock
Delete a Certificate
Change ScreenBrightness
 Set the Interval for Turning the Screen Off Automatically
Change YourWallpaper
Turn Advanced GesturesOn/Off
Open Screen & Lock Tap Change Wallpaper
 Set Options for Unlocking the Screen
Open Screen & Lock Switch Applications, tap On or Off
188
 Select System Sounds and Notifications
Sounds & Ringtones
Preferences 189
 Open Sounds & Ringtones
190
 Select a Song as aRingtone
Select the Ringtonefor Incoming Calls
Preferences 191
 192
 Web and Data Services and Other Wireless Connections
 194
 Using Web and Data Services
Using Web and Data Services 195
 Get Started With Data Services
Access Data Services
Enable Data Services
Data Services User Name
 Data Services Symbols on Your Screen
Data Services Billing Information
Using Web and Data Services 197
Use Sprint TV
 Tap an item to play it
198
 Your Email and Other Messages
Your Email and Other Messages 199
 Merged Inboxes in Email
HowDoI Send and Receive EmailonMy Phone?
200
 Set Up Email Common Providers
Set UpEmail
Your Email and Other Messages 201
 Open Email
202
 Set Up Email Microsoft Exchange ActiveSync EAS
 Tap Sign
Set UpEmailOther Providers
204
 Tap Sign Your Email and Other Messages 205
 Enter Advanced Account Settings
206
 Edit an Email Account
Deletean EmailAccount
 Createand Send anEmail Message
208
 Add Attachments toa Message
Save aMessage as aDraft
Receive Email Messages
Your Email and Other Messages 209
 Open Attachments
210
 Save Attachments
Your Email and Other Messages 211
 Add a ContactFroman Email Message
View a ContactFrom anEmail Message
Reply to a Message
Forwarda Message
 Movea Message to Another Folder
Mark aMessage as Read or Unread
Flagor Unflag a Message
Show or Hide Message HeaderDetails
 Add a Signatureto Outgoing Messages
View Mail Folders
An open message Tap
View all folders for an account Tap
 Add a Folder as aFavorite
SetEmail Preferences
 Reorder Accounts
216
 Messaging
Reply to Meeting Invitations
Send Email Messages From Within Another Application
What Kinds of Messages Can ISend and Receive?
 Work WithConversations
Open Messaging
Continue an existing conversation Tap the conversation
218
 Switch Between Conversations View and Buddy List View
SwitchBetweenMessaging Accounts ina Conversation
Your Email and Other Messages 219
 Create and Send a Text or Multimedia Message
220
 Receive and View Textand Multimedia Messages
Your Email and Other Messages 221
 Add a ContactFroma Message
View a Contact’sInformation From aMessage
Dial a NumberFroma Message
Delete a Conversation
 Set upan Instant Messaging IM Account
Tap Sign Your Email and Other Messages 223
 Sign In to an IM Account
Sign Out ofan IM Account
Open Messaging Tap Buddies
224
 Change Your OnlineStatus
Send and Receive IM Messages
Change YourCustom Message
 Change Your IM Account Username orPassword
Deletean IM Account
Turn Messaging Notifications On or Off
Tap Remove Account
 Email & Messaging
 228
 Your Connections to the Web and Wireless Devices
Your Connections to the Web and Wireless Devices 229
 Wi-Fi
What Is aWi-Fi Connection?
Why Use a Wi-Fi Connection?
Are ThereDifferent Kinds of Wi-Fi Networks?
 Turn Wi-FiOn andOff
Your Connections to the Web and Wireless Devices 231
 Open Wi-Fi
Connect to a New Open Network
 Connectto aNew Secure Network
 Connect to a Previously Used Network
Username and/or Password. Certificate Tap Sign
Disconnect From a Network
 Customize Connection Settings
Automatic IP settings, tap On or Off
Your Connections to the Web and Wireless Devices 235
Subnet Address Gateway
 Location Services
Open Location Services
Tap Agree or Don’t Agree
236
 Web
Your Connections to the Web and Wireless Devices 237
Go to aWebsite
 Go to aWebsite Using Search
Open Web
Enter
238
 OpenAnother Browser
Your Connections to the Web and Wireless Devices 239
Navigate a Web
 Add a Web Pageto theLauncher
240
 Create a Bookmark
Your Connections to the Web and Wireless Devices 241
Tap Add To Launcher
 Tap Add Bookmark
Opena Bookmarked
242
 Your Connections to the Web and Wireless Devices 243
Edit, Reorder, or Delete a Bookmark
 Returnto Previously Viewed WebPages
Use Links on a Web
 Customize Web Browser Settings
Your Connections to the Web and Wireless Devices 245
 Google Maps
Open Google Maps
Help & Terms Get help
246
 SignIn to Sprint Navigation
Sprint Navigation
Get Directions
 Open Sprint Navigation Tap Search
Search for aService
Tap Search 248
 Bluetooth Wireless Technology
What Is Bluetooth Wireless Technology?
Turn the BluetoothFeature On/Off
Get Your Locationand Local TrafficInformation
 Make aPairing Request to AnotherDevice
 Accept a Pairing Request From Another Device
 ConnectWith a Paired Device
252
 Your Connections to the Web and Wireless Devices 253
Disconnect From a Device
Deletea Device
Rename aDevice
 254
 Your Resources
 256
 Troubleshooting
Troubleshooting 257
 Want to transfer my data from my computer
For Current Palm Smartphone Users
258
 Battery
Can’t charge the battery
Need to replace the battery
Troubleshooting 259
 260
 Troubleshooting 261
 262
 Troubleshooting 263
 Can’t get the back cover off
264
 Troubleshooting 265
 Can’t get theback cover back on
266
 Troubleshooting 267
Screen and Performance
Screenappears blank
An applicationis not responding to taps
 My gestures in the gesture area aren’t working
Applications arerunning slowerthan usual
268
 HaveScreen Lock turned on,and I’ve forgotten my password
Troubleshooting 269
 Signal strengthis weak
Phone
My phonewon’t connectto the mobile network
270
 Troubleshooting 271
Other personhears anecho
Hear my ownvoice echo
My voiceis too quiet on the other end
 My phonehangs up when I holdit tomyear
Hands-free Devices
My phone seems toturn offby itself
272
 Hear static or interferencewhen using myhands-freedevice
What is synchronization?
Troubleshooting 273
Synchronization
 How do I set up synchronization with an online account?
Tap Remove Account, then tap Remove app name Account
 Troubleshooting 275
 Notificationtells methat theserver could not be reached
276
 Have problems sending and receiving email
Have problems using my account
Troubleshooting 277
 Can’t tell ifdata services are available
Haveproblemssending email Imap and POP accounts
278
 Troubleshooting 279
Can’t send or receive text or multimedia messages
 280
 Troubleshooting 281
Can’t access a
My phonewon’t connect to the Internet
 An image or map is too small on my screen
Securesiterefuses topermit a transaction
It takes a long time for a page to load
282
 Troubleshooting 283
Calendar and Contacts
 284
 Troubleshooting 285
Transferring Information From Your Computer
 Backing Up and Restoring Data
286
 Updates
Troubleshooting 287
 Third-party Applications
288
 Making Room on Your Phone
Troubleshooting 289
Getting more help
 290
 Glossary
Glossary 291
 292
 Glossary 293
 294
 Glossary 295
 296
 Your Safety and Specifications
 298
 Regulatory and Safety Information
Regulatory and Safety Information 299
 300 Regulatory and Safety Information
FCC Statements
 Antenna Care/Unauthorized Modifications
Regulatory and Safety Information 301
Industry Canada
 302 Regulatory and Safety Information
Radio Frequency RF Safety Exposure
Maximum scaled SAR values W/kg FCC
 Regulatory and Safety Information 303
 304 Regulatory and Safety Information
Using Your Phone With aHearing Device
Hearing Aid Compatibility HAC
 Protecting Your Battery
Regulatory and Safety Information 305
 Battery Handling
306 Regulatory and Safety Information
 AC Power Adapter Source Palm
Power Specifications
Regulatory and Safety Information 307
 308 Regulatory and Safety Information
Battery Source Palm
Recycling and Disposal
 User Safety
Regulatory and Safety Information 309
Operational Warnings
Persons with pacemakers should
 310 Regulatory and Safety Information
 Regulatory and Safety Information 311
 312 Regulatory and Safety Information
National Institute for Occupational Safety and Health
American Academy of Audiology
 Product Handling & Safety
Regulatory and Safety Information 313
 Driving Safety
Driving Safety Tips Overview
 Driving Safety Tip Details
Regulatory and Safety Information 315
 316 Regulatory and Safety Information
 General Operation
Regulatory and Safety Information 317
Hands-Free Capability
 ESD Safety
Precautions Against ESD
318 Regulatory and Safety Information
Description of ESD
 Regulatory and Safety Information 319
Conditions That Enhance ESD Occurrences
Owner’s Record
Product Palm PreTM Model Serial No
 320 Regulatory and Safety Information
 Specifications
321
 Specifications
322
 Specifications 323
 324
 Index
Numerics
 All Calendars view 148 all-day events
 Index
Index 327
Page
 Index 329
 245 Dialing prefixes
 Index 331
 Excel files 166, 169-171 Exchange ActiveSync accounts
 Index 333
 Labels Language application 334 Index
 Index 335
Page
 Index 337
 338 Index
 Index 339
 Pictures 111, 220, 221, 280 text messages 220, 221 videos
 See also information
Index 341
Page
 Index 343