Palm Pre Phone User Guide
 Intellectual Property Notices
 Table of Contents
 2C. Phone
2D. Your Media and Entertainment Center
 2F. Your Documents and Other Productivity Files
3C. Your Connections to the Web and Wireless Devices
 Your Resources
5A. Regulatory and Safety Information
 Index
Page
 Welcome Your Palm Pre Phone
 About This User Guide
 While Using Your Phone
Where Can I Learn More?
If You Need More Information
 Sprint
Manage Your Account
Online sprint.com
From your Palm Pre phone
 Sprint Operator Services
Page
 Your Setup
Page
 Set Up Service
Set Up Service
 Complete Setup
Set Up Your Phone
Activate YourPhone
 Transfer DataFrom YourComputer to Your New Phone
What Is a Palm Profile?
 DidYouKnow?
Turn the Phone On/Off
 Turn the Screen On/Off
 Turn Wireless Services Off Airplane Mode
 Turn Everythingthe Screenand Wireless ServicesOn/Off
Turn Wireless Services On
 Make Your First Call
 Adjust Call Volume
Set Up Your Voicemail
 Account Password
Create Sprint Account Passwords
Voicemail Password
Data Services Password
 Your Palm PreTM Phone
Page
 Basics
Basics
 Hardware
What’s in the Box?
 Print Material
Get to Know Your Phone
Slide Out theKeyboard
 FrontView
Volume
Earpiece
 Microphone
Charger/microUSB connector
 Camera flash Camera lens Speaker
Back View
 Bottom View
Top View
5mm headset jack
Back cover release
 Touchscreen
 Charge the Battery
 Tip
 Maximizing Battery Life
 Basics
 Move Around on Your Phone
Move Around on Your Phone
 Use Gestures Tap, Swipe, Drag, Flick, Pinch
 Basic Gestures
 Move Around on Your Phone
 You also make the drag gesture as part of a drag and drop
 Move Around on Your Phone
 Stop scrolling Tap or drag the screen while scrolling
Scroll Gestures
 Zoom Gestures
 Text Selection Gestures
 Deletea List Item
Drag and Drop
 Tip
 Openan Application in Quick Launch
Open Applications
 Openan Application in theLauncher
 Press Center , and tap
 Work With Applications
Openan Application Using Search
Go Up One Level in an App Back Gesture
 Display All OpenApplicationsCard View
 Move Among Open Applications
 Reorder OpenApplication Cards
 Close anApplication
 Change the Applications That Appear in Quick Launch
 Reorder Quick LaunchIcons
 Delete an Application
Reorder LauncherIcons
Tap Delete
 Usethe Keyboard
Enter Information
Enter Uppercase Letters
 Enter Characters From the Symbols Table
Enter Passwords
Enter Alternate Keyboard Characters
Turn off Caps Lock Press Shift
 Press Sym Press… To select… Ä â ã å æ
Symbols and Accented Characters
Or D † ‡ Ë ê
Ö ô œ õ ø
 Press Sym Press… To select… Or P Or R Or S Or T Ü û
Enter Information in a Field
~ \ ÷ « » Ø μ
 Cut, Copy, and Paste Information
Select Items in a List
 Save Information
Use the Menus
 Openthe Application Menu
 Open theConnection Menu
 Use Universal Search
Search to Find Info and Make Calls
Page
 Search Within an Application
View and Respond to Notifications
Respond to a Notification
 Reorder Notifications and Other Dashboard Items
View All YourNotifications
 Respond toa System Software Notification
Update the Software on Your Phone
 Respond to an Application Update Notification
 Open Updates
ManuallyCheck for Updates
 Tap Download Now
 Open App Catalog
Use App Catalogto Shop for NewApplications
 Move Around on Your Phone
 Copy Files Between Your Phone and Your Computer
 Tip
 Phone
Phone
 Make Calls
Dial Using the OnscreenDial Pad
Open Phone
 Dial Using a SpeedDial
Dial Using the Keyboard
Dial by Contact Name Using Universal Search
 Dial by Contact Name in the Phone Application
 Dial YourNational Emergency Number
Redial the Last Number Dialed
Dial From a Web Pageor Message
 Answer a Call
Receive Calls
 Ignore a Call
Silence the Ringeronan Incoming Call
 What Can I Do During a Call?
Use Voicemail
 Manage a Call
Adjust call volume Press Volume
 Use Another ApplicationWhileona Call
End a Call
 Answer a Second Call Call Waiting
Make aSecond Call
Swap Between Two Calls
Make aConference Call
 Look Up or Send a Message toa Contact
 View Your Call History
What’s My Number?
 DidYouKnow?
 What Are All Those Icons?
Save a Phone Number to Contacts
Icon Description
 Phone
 Use a Phone Headset
Use a WiredHeadset
 Open Bluetooth
Set Up and Use a Bluetooth Hands-FreeDevice
Use your phone without the headset Disconnect the headset
100 Phone
 Show ContactMatches
Customize Phone Settings
Use Dialing Tones
Show Contact Matches, tap On or Off
 SetRoaming Preferences
Use Dialing Shortcuts
Under Dialing Shortcuts, tap Add new number
102 Phone
 Network to Automatic
EnableTTY/TDD
Phone 103
 Updatethe Preferred Roaming List
Update Network Settings
Reset the Voicemail Count
 Your Media and Entertainment Center 105
Your Media and Entertainment Center
 Take aPicture
Camera
Open Camera
106
 Review Pictures you Have Taken
Photos
LookatPictures
Your Media and Entertainment Center 107
 Open Photos
Organize Your Pictures Into Albums
108
 Your Media and Entertainment Center 109
 Save aPicture as Wallpaper
Add a Pictureto aContact
Tap and tap Assign to contact
Tap Set To Contact
 Uploada Pictureto the Web
Share aPicture
Tap Set Wallpaper
Tap and tap Share via email or Share via MMS
 Set Upan Online Pictures Account onYour Phone
 Delete a Picture
Videos
Watch a Video
Your Media and Entertainment Center 113
 Open Videos
UseVideoPlaybackControls
 Your Media and Entertainment Center 115
Delete a Video
 Open YouTube
YouTube
 Find Related Videos
Use Video Playback Controls
 Share aVideo
Music
Listen toMusic
Tap Email or Text Message
 Open Music
 120
Use MusicPlayback Controls
 Search for Related Songs or Content
Switch the Now Playing Display
Change the Order ofItemsintheNow Playing List
Remove a SongFrom theNow Playing List
 Delete a Song
Amazon MP3
122
 Search for aSpecific Song,Album, or Artist
SetUp Your Amazon Account
Open Amazon MP3
 View Artist Information
Browse Songs,Albums,Artists, or Genres
Bio
 Your Media and Entertainment Center 125
View Album Information andBuyan Album
 View andWork WithDownloaded Items
Preview and Buy a Song
126
 Your Media and Entertainment Center 127
 Open Nascar
Nascar Sprint Cup MobileSM
128
 Your Personal Information Organizer 129
Your Personal Information Organizer
 HowDo I Enter Names and OtherInfo in Contacts?
Contacts
 Your Personal Information Organizer 131
Linked Contacts
 Open Contacts
UseContacts for the FirstTime
132
 Your Personal Information Organizer 133
Create a Contact
 134
Find a Contact
 Your Personal Information Organizer 135
View or Edit Contact Information
 Tap Attach Photo 136
Add a Photo to a Contact
 Assign aSpeed Dial to a Contact
Add a Ringtone toa Contact
Your Personal Information Organizer 137
 138
Assign aReminder Messageto aContact
 Your Personal Information Organizer 139
Link aContact
 Add a ContactEntryto the Launcher
Unlink a Contact
Tap Unlink This Profile
Tap Add To Launcher 140
 Your Personal Information Organizer 141
Get in TouchWitha Contact
 142
Deletea Contact
 Your Personal Information Organizer 143
Customize Contacts
 ManuallySynchronize Contacts WithYour Online Accounts
Calendar
StopSynchronization of Contacts With anOnline Account
HowDoI Enter Events in Calendar?
 DidYouKnow?
 UseCalendar for the FirstTime
Layered Calendars
Open Calendar
 Your Personal Information Organizer 147
Createan Event
 Schedule a Repeating Event
Enter the Event Location
148
 Add a Note toan Event
Add anAlarm to an Event
Create an All-day UntimedEvent
Your Personal Information Organizer 149
 150
Change the Calendar Display
 Quickly Glimpse Your Schedule
Move Around in Calendar
Delete an Event
Your Personal Information Organizer 151
 152
Respond to an Event Reminder
 Customize Calendar
View Meeting Participants
Dismiss
 154
Day Start and End
 Stop Synchronization of Calendar With anOnline Account
ManuallySynchronize Calendar With YourOnline Accounts
Tap Remove Account and tap Remove Calendar Account
Your Personal Information Organizer 155
 Createa Task List
Tasks
Create a Task
Open Tasks
 Your Personal Information Organizer 157
SetTaskPriority, Due Date, and Other Details
 158
Check Off a Task
 Rename aTask
View Tasks That AreDue Today
Filter a Task List
Your Personal Information Organizer 159
 Set Due Dates forAllTasks in a List
Organize Your Tasks
160
 Delete All Completed Tasks in a List
Mark All Tasks in a ListCompleted/Incomplete
Deletea Task or aTask List
Open the application menu and tap Set due date for all
 CreateaMemo
Memos
FindaMemo
Open Memos
 Change the Color ofa Memo
Edit a Memo
Deletea Memo
Your Personal Information Organizer 163
 Perform Calculations
Calculator
Use the Calculator Memory
Open Calculator
 Your Documents and Other Productivity Files 165
Your Documents and Other Productivity Files
 Opena File
Doc View
166
 Find Text in a File
Change the Display Size
Find the next instance Tap Find the preceding instance Tap
Your Documents and Other Productivity Files 167
 Share a File
Save aFileWith aNew Name
View File Properties
168
 ResizeRows or Columns in aSpreadsheet
Select a Cell, Row, or Column in anExcel Spreadsheet
Your Documents and Other Productivity Files 169
 Show or HideRows or Columns in aSpreadsheet
Switch Among Sheets
Sort Your Data in a Spreadsheet
 Upgrade to DocumentsTo Go fromDataViz
Switch Among Views in a PowerPoint Presentation
View Comments in a Spreadsheet
MoveAround in aPresentation
 172
 Go to the next or preceding page Tap or
Move Around in a File
Your Documents and Other Productivity Files 173
 174
 Your Documents and Other Productivity Files 175
View Bookmarks
 176
 Preferences 177
Preferences
 BackUp Your Information
Backup
Open Backup
 Back up your information manually Tap Back up now
Update Your Palm Profile
Preferences 179
 180
 Open Date & Time
Date & Time
Preferences 181
 Device Info
Erase Data and Reset Your Phone
View SystemInformation
Rename YourPhone
 Preferences 183
Open Device Info Tap Phone Reset Options
 Run InteractiveTests
Run QuickTests
UseCertificate Manager
Open Device Info Tap More Info
 View Certificate Details
Add a Certificate
Preferences 185
 Screen & Lock
Language
Delete a Certificate
Change ScreenBrightness
 Change YourWallpaper
Set the Interval for Turning the Screen Off Automatically
Turn Advanced GesturesOn/Off
Open Screen & Lock Tap Change Wallpaper
 Set Options for Unlocking the Screen
Open Screen & Lock Switch Applications, tap On or Off
188
 Select System Sounds and Notifications
Sounds & Ringtones
Preferences 189
 190
Open Sounds & Ringtones
 Select a Song as aRingtone
Select the Ringtonefor Incoming Calls
Preferences 191
 192
 Web and Data Services and Other Wireless Connections
 194
 Using Web and Data Services 195
Using Web and Data Services
 Access Data Services
Get Started With Data Services
Enable Data Services
Data Services User Name
 Data Services Billing Information
Data Services Symbols on Your Screen
Using Web and Data Services 197
Use Sprint TV
 198
Tap an item to play it
 Your Email and Other Messages 199
Your Email and Other Messages
 Merged Inboxes in Email
HowDoI Send and Receive EmailonMy Phone?
200
 Set Up Email Common Providers
Set UpEmail
Your Email and Other Messages 201
 202
Open Email
 Set Up Email Microsoft Exchange ActiveSync EAS
 Tap Sign
Set UpEmailOther Providers
204
 Tap Sign Your Email and Other Messages 205
 206
Enter Advanced Account Settings
 Deletean EmailAccount
Edit an Email Account
 208
Createand Send anEmail Message
 Save aMessage as aDraft
Add Attachments toa Message
Receive Email Messages
Your Email and Other Messages 209
 210
Open Attachments
 Your Email and Other Messages 211
Save Attachments
 View a ContactFrom anEmail Message
Add a ContactFroman Email Message
Reply to a Message
Forwarda Message
 Mark aMessage as Read or Unread
Movea Message to Another Folder
Flagor Unflag a Message
Show or Hide Message HeaderDetails
 View Mail Folders
Add a Signatureto Outgoing Messages
An open message Tap
View all folders for an account Tap
 SetEmail Preferences
Add a Folder as aFavorite
 216
Reorder Accounts
 Reply to Meeting Invitations
Messaging
Send Email Messages From Within Another Application
What Kinds of Messages Can ISend and Receive?
 Open Messaging
Work WithConversations
Continue an existing conversation Tap the conversation
218
 Switch Between Conversations View and Buddy List View
SwitchBetweenMessaging Accounts ina Conversation
Your Email and Other Messages 219
 220
Create and Send a Text or Multimedia Message
 Your Email and Other Messages 221
Receive and View Textand Multimedia Messages
 View a Contact’sInformation From aMessage
Add a ContactFroma Message
Dial a NumberFroma Message
Delete a Conversation
 Tap Sign Your Email and Other Messages 223
Set upan Instant Messaging IM Account
 Sign Out ofan IM Account
Sign In to an IM Account
Open Messaging Tap Buddies
224
 Change Your OnlineStatus
Send and Receive IM Messages
Change YourCustom Message
 Deletean IM Account
Change Your IM Account Username orPassword
Turn Messaging Notifications On or Off
Tap Remove Account
 Email & Messaging
 228
 Your Connections to the Web and Wireless Devices 229
Your Connections to the Web and Wireless Devices
 What Is aWi-Fi Connection?
Wi-Fi
Why Use a Wi-Fi Connection?
Are ThereDifferent Kinds of Wi-Fi Networks?
 Your Connections to the Web and Wireless Devices 231
Turn Wi-FiOn andOff
 Connect to a New Open Network
Open Wi-Fi
 Connectto aNew Secure Network
 Connect to a Previously Used Network
Username and/or Password. Certificate Tap Sign
Disconnect From a Network
 Automatic IP settings, tap On or Off
Customize Connection Settings
Your Connections to the Web and Wireless Devices 235
Subnet Address Gateway
 Open Location Services
Location Services
Tap Agree or Don’t Agree
236
 Web
Your Connections to the Web and Wireless Devices 237
Go to aWebsite
 Open Web
Go to aWebsite Using Search
Enter
238
 OpenAnother Browser
Your Connections to the Web and Wireless Devices 239
Navigate a Web
 240
Add a Web Pageto theLauncher
 Create a Bookmark
Your Connections to the Web and Wireless Devices 241
Tap Add To Launcher
 Tap Add Bookmark
Opena Bookmarked
242
 Edit, Reorder, or Delete a Bookmark
Your Connections to the Web and Wireless Devices 243
 Use Links on a Web
Returnto Previously Viewed WebPages
 Your Connections to the Web and Wireless Devices 245
Customize Web Browser Settings
 Open Google Maps
Google Maps
Help & Terms Get help
246
 SignIn to Sprint Navigation
Sprint Navigation
Get Directions
 Open Sprint Navigation Tap Search
Search for aService
Tap Search 248
 What Is Bluetooth Wireless Technology?
Bluetooth Wireless Technology
Turn the BluetoothFeature On/Off
Get Your Locationand Local TrafficInformation
 Make aPairing Request to AnotherDevice
 Accept a Pairing Request From Another Device
 252
ConnectWith a Paired Device
 Disconnect From a Device
Your Connections to the Web and Wireless Devices 253
Deletea Device
Rename aDevice
 254
 Your Resources
 256
 Troubleshooting 257
Troubleshooting
 Want to transfer my data from my computer
For Current Palm Smartphone Users
258
 Can’t charge the battery
Battery
Need to replace the battery
Troubleshooting 259
 260
 Troubleshooting 261
 262
 Troubleshooting 263
 264
Can’t get the back cover off
 Troubleshooting 265
 266
Can’t get theback cover back on
 Screen and Performance
Troubleshooting 267
Screenappears blank
An applicationis not responding to taps
 My gestures in the gesture area aren’t working
Applications arerunning slowerthan usual
268
 Troubleshooting 269
HaveScreen Lock turned on,and I’ve forgotten my password
 Phone
Signal strengthis weak
My phonewon’t connectto the mobile network
270
 Other personhears anecho
Troubleshooting 271
Hear my ownvoice echo
My voiceis too quiet on the other end
 Hands-free Devices
My phonehangs up when I holdit tomyear
My phone seems toturn offby itself
272
 What is synchronization?
Hear static or interferencewhen using myhands-freedevice
Troubleshooting 273
Synchronization
 Tap Remove Account, then tap Remove app name Account
How do I set up synchronization with an online account?
 Troubleshooting 275
 276
Notificationtells methat theserver could not be reached
 Have problems sending and receiving email
Have problems using my account
Troubleshooting 277
 Can’t tell ifdata services are available
Haveproblemssending email Imap and POP accounts
278
 Can’t send or receive text or multimedia messages
Troubleshooting 279
 280
 Troubleshooting 281
Can’t access a
My phonewon’t connect to the Internet
 Securesiterefuses topermit a transaction
An image or map is too small on my screen
It takes a long time for a page to load
282
 Calendar and Contacts
Troubleshooting 283
 284
 Transferring Information From Your Computer
Troubleshooting 285
 286
Backing Up and Restoring Data
 Troubleshooting 287
Updates
 288
Third-party Applications
 Making Room on Your Phone
Troubleshooting 289
Getting more help
 290
 Glossary 291
Glossary
 292
 Glossary 293
 294
 Glossary 295
 296
 Your Safety and Specifications
 298
 Regulatory and Safety Information 299
Regulatory and Safety Information
 FCC Statements
300 Regulatory and Safety Information
 Antenna Care/Unauthorized Modifications
Regulatory and Safety Information 301
Industry Canada
 302 Regulatory and Safety Information
Radio Frequency RF Safety Exposure
Maximum scaled SAR values W/kg FCC
 Regulatory and Safety Information 303
 304 Regulatory and Safety Information
Using Your Phone With aHearing Device
Hearing Aid Compatibility HAC
 Regulatory and Safety Information 305
Protecting Your Battery
 306 Regulatory and Safety Information
Battery Handling
 AC Power Adapter Source Palm
Power Specifications
Regulatory and Safety Information 307
 308 Regulatory and Safety Information
Battery Source Palm
Recycling and Disposal
 Regulatory and Safety Information 309
User Safety
Operational Warnings
Persons with pacemakers should
 310 Regulatory and Safety Information
 Regulatory and Safety Information 311
 312 Regulatory and Safety Information
National Institute for Occupational Safety and Health
American Academy of Audiology
 Regulatory and Safety Information 313
Product Handling & Safety
 Driving Safety Tips Overview
Driving Safety
 Regulatory and Safety Information 315
Driving Safety Tip Details
 316 Regulatory and Safety Information
 General Operation
Regulatory and Safety Information 317
Hands-Free Capability
 Precautions Against ESD
ESD Safety
318 Regulatory and Safety Information
Description of ESD
 Conditions That Enhance ESD Occurrences
Regulatory and Safety Information 319
Owner’s Record
Product Palm PreTM Model Serial No
 320 Regulatory and Safety Information
 321
Specifications
 322
Specifications
 Specifications 323
 324
 Numerics
Index
 All Calendars view 148 all-day events
 Index 327
Index
Page
 Index 329
 245 Dialing prefixes
 Index 331
 Excel files 166, 169-171 Exchange ActiveSync accounts
 Index 333
 Labels Language application 334 Index
 Index 335
Page
 Index 337
 338 Index
 Index 339
 Pictures 111, 220, 221, 280 text messages 220, 221 videos
 Index 341
See also information
Page
 Index 343