Troubleshooting
Take steps described in the tables below to solve simple problems before contacting customer service.
If you suspect something wrong with this unit, immediately turn the power off and disconnect the power connector from the unit. Never try to repair the unit yourself because it is dangerous to do so.
SYMPTOM | CHECK ITEM | |
There is no display on the | Make sure the unit is turned on and all connections | |
screen. | correct. | |
|
| |
| Make sure the unit is turned on and all connections are | |
| correct. | |
There is no sound. | Make sure the volume is not turned down or muted. | |
| Make sure the sound setup is correct. | |
| In DVD mode, make sure disc is not dirty or warped. | |
|
| |
There is no picture or picture | Make sure all connections are correct. | |
moves up and down. | Make sure the unit is in correct video mode. | |
|
| |
| Make sure disc is loaded in correctly. | |
| Make sure disc is not dirty or warped. | |
The unit can't play discs. | Make sure the region code is the same as region code of DVD | |
disc. | ||
| ||
| Make sure water condensation has not occurred. If it occurs, | |
| take out the disc and leave the unit on for at least one hour. | |
|
| |
The unit does not continue to | Make sure disc is not dirty or damaged. | |
play discs or plays the same | ||
Make sure the unit is not .any repeat status. | ||
section repeatedly. |
| |
|
| |
| Make sure there are no obstructions between remote control | |
| and the unit. | |
The remote control does not | Make sure the remote control is pointing at the unit. | |
work. | Make sure the battery is installed into the remote control | |
| correctly. | |
| Make sure battery is not too weak. | |
|
|
Other Notes:
Static or other external interference may cause the unit to behave abnormally. In this occurrence, unplug the
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