Before calling for service
Power supply
There’s no power. | • Make sure the battery and AC adapter are connected properly. | P23 | |||
| Check the connections again. |
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Power shuts off for no | • To prevent the battery from running down needlessly, the camera- | P110 | |||
apparent reason. | recorder automatically turns off when the |
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| been left in the recording pause mode for more than 5 minutes. |
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| Check the settings in the OTHER FUNCTIONS screen, POWER |
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| SAVE. |
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Power goes off as soon as | • The battery may have run out. | P21 | |||
it is turned on. | If the remaining battery charge display is blinking or |
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| appears, the battery has run out. |
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| Either recharge the battery or replace the discharged battery with a |
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| fully charged one. |
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Battery
The battery runs down | • Make sure the battery is fully charged. | P21 |
quickly. | Keep charging until the AC adapter’s CHARGE lamp goes out. |
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| • Are you using the battery in a cold place? |
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| The battery is affected by the ambient temperature. Its operating |
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| time is reduced in |
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| • The battery may have reached the end of its service life. The |
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| battery will become unchargeable. The battery has a certain |
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| service life which varies depending on how the battery is used. If |
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| the battery operates only for a short period even when it is charged |
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| adequately, it has reached the end of its service life. |
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The battery cannot be | • The battery cannot be charged if the DC cable is connected. | P21 |
charged. | Disconnect it. |
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The remaining battery | • The remaining battery capacity display is merely a guideline. To | — |
capacity is not displayed | ensure that remaining battery capacity is displayed correctly, use |
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correctly. | the battery completely from a |
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| the battery again. (Remaining battery capacity may still not be |
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| displayed correctly if the battery has been used for long periods in |
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| high or low temperatures, or if the battery has been recharged a |
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| large number of times.) |
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Shooting
Cannot start shooting. | • Make sure the POWER switch is ON. | P26 | |
Cannot focus automatically. | • Make sure the camera is in manual focus mode. You can focus | P40 | |
| automatically when the auto focus mode is selected. |
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| • You may be shooting a scene where it is difficult to bring the subject |
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| into focus in the auto focus mode. |
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| If this is the case, focus in the manual focus mode. |
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| It may be hard to bring the subject into focus when |
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| � | both close and distant objects are to be shot |
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| � | shooting through a dirty window |
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| � | shooting in a dark place |
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| � | there are sparkling or shiny objects around the subject |
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| � | the subject is moving fast |
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| � | shooting a scene with minimal contrast |
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Images do not focus when | • When using a macro range for the focus control, the zoom is set | — | |
zooming. | to the wide end or the telephoto end, and even if the image is |
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| focused, zooming may cause the image to become unfocused. |
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| For details about the macro display, see page 89. |
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